About transferring ownership of a group or departmental account

Group or departmental accounts at Indiana University must have an eligible faculty or staff owner to remain active. If your account owner is leaving or has left IU and your organization or department needs to continue using the account, the group or department needs to find a new willing and eligible owner, and request that Accounts Administration transfer the ownership. Otherwise, the account may be disabled or deleted from all central systems; if you can't log into your group account, this may be the reason.

On this page:


If the owner is still at IU

If the current account owner has not yet left the university, that owner must initiate the transfer of ownership:

  1. Go to Group Accounts in One.IU, and click Start.

  2. Click TRANSFER GROUP ACCOUNTS:.
  3. The following page will display all group accounts that you own. Select either Transfer all group usernames or Individually transfer group usernames. Enter the group username to transfer (if transferring individually), and the username of the new owner. Click Verify.
  4. Click Confirm to complete the transfer request.

The new owner will receive an automatic email message, requesting agreement to accept ownership. The transfer is not complete until the new owner accepts the account.

For help, contact your campus Support Center.

If the owner has left IU

Note:
If the previous account owner's personal accounts are disabled before the account is transferred to a new owner, the new owner will not be able to claim the group account using these instructions; instead, the new owner should contact the Accounts Administration team.

If your group account's owner has left the university, a new faculty or staff owner can follow these instructions to claim the account:

  1. Go to Group Accounts in One.IU, and click Start.

  2. Click REQUEST GROUP ACCOUNTS TRANSFER:.
  3. Enter either the username of the group account to transfer, or the username of the former owner to view all of that user's orphaned group accounts. Click Verify.
  4. Enter any comments about the transfer in the "Comments:" field, and then click Confirm to complete the request.

The Accounts Administration office will review and process your request; you will be notified by email when the transfer is complete.

For help, contact your campus Support Center.

This is document baev in the Knowledge Base.
Last modified on 2017-05-16 11:15:46.

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