How do I use Two-Step Login (Duo) with a group account?

Important:
As of November 2, 2017, CAS logins for all IU students, faculty, staff, retirees, affiliates, and those with Academic (ACNP) status require Two-Step Login (Duo). On November 30, 2017, this will also include group or departmental accounts. IU Guest accounts do not require Two-Step Login. For more, see About using Two-Step Login (Duo) every time I log into CAS.

At Indiana University, you can use Two-Step Login (Duo) with a group or departmental account; see Best practices for using group accounts.

Note:
You do not need a separate device for each group account you access. See Known issues and troubleshooting for Two-Step Login (Duo) at IU.

Enrolling a first device

To set up Two-Step Login (Duo) for use with a group or departmental account, the account owner should do the following:

  1. In a fresh browser (i.e., in a browser in which you have not logged in using the Central Authentication Service), go to Two-Step Login (Duo). Log into CAS using your group account credentials.
  2. Click Enroll a device.
  3. Enter the last four digits of the group account owner's National ID Number (e.g., Social Security Number); if the owner does not have a National ID number, select the owner's month and day of birth from the drop-down menus. Then, click Continue.
  4. Select your device from the drop-down menu, and then follow the step-by-step instructions to add your device using the Duo Control Panel (the panel with the IU logo).

Enrolling a second device

The process for enrolling a second device for a group account is the same as adding a personal account, except the account owner with the first enrolled device must be present to complete the required Two-Step Logins for the person attempting to enroll the second device.

For step-by-step instructions, see Managing your Two-Step Login (Duo) devices and settings.

Enrolling subsequent devices

The process for enrolling any subsequent device for a group account is the same as adding a personal account, except one (any) other person whose device is already enrolled for the group account must be present to complete the required Two-Step Logins for the person attempting to enroll a device.

For step-by-step instructions, see Managing your Two-Step Login (Duo) devices and settings.

This is document aobp in the Knowledge Base.
Last modified on 2017-11-21 17:03:51.

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