Use Two-Step Login (Duo) with a group account

On this page:

Before you begin

Important:
As of November 2, 2017, CAS logins for all IU students, faculty, staff, retirees, affiliates, and those with Academic (ACNP) status require Two-Step Login (Duo). As of November 30, 2017, this also includes group or departmental accounts. IU Guest accounts do not require Two-Step Login. For more, see About using Two-Step Login (Duo) every time you log into CAS.

For important details about using Two-Step Login (Duo) with a group or departmental account, see Best practices for using group accounts.

You do not need a separate device for each group account you access. See Use multiple usernames with one Two-Step Login (Duo) device.

Enroll a first device

To set up Two-Step Login (Duo) for use with a group or departmental account, the account owner should do the following:

  1. In a fresh browser (i.e., in a browser in which you have not logged in using the Central Authentication Service [CAS]), go to Two-Step Login. Log into CAS using your group account credentials.
  2. When you see the "Protect Your Indiana University Account" screen, enroll a device for Duo. For step-by-step instructions, choose the type of device you'd like to enroll:
    Note:

    If you need to have a single-button hardware token (SBHT) added to a group or departmental account, the account owner needs to visit a Support Center walk-in location with a photo ID.

    If your mobile device is already enrolled in a group account and you wish to add your token as a secondary device, visit a Support Center walk-in location with a photo ID and your primary Duo authentication device. A Support Center consultant will verify your identity and that you can log into the account. After these two verifications, the consultant will add your token to the group account.

Enroll subsequent devices

The process for enrolling any subsequent device for a group account is the same as adding a personal account, except one (any) other person whose device is already enrolled for the group account must be present to complete the required Two-Step Logins for the person attempting to enroll a device.

For step-by-step instructions, see Manage your Two-Step Login (Duo) devices and settings.

This is document aobp in the Knowledge Base.
Last modified on 2017-12-20 15:47:49.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.