ARCHIVED: My group or departmental account doesn't have an owner; what should I do?

Group or departmental accounts at Indiana University must have an eligible owner in order to remain active. If an account no longer has an owner, it is the responsibility of the group or department to find one who is willing and eligible. This owner must then request that the Accounts Administration office transfer the ownership; otherwise, the account may be disabled or deleted from all central systems.

If your group account has an owner who has not yet left the university, that owner should begin the transfer process through the AMS; see Transfer ownership of a group or departmental account.

Note: If the previous account owner's personal accounts are disabled before the account is transferred to a new owner, the new owner will not be able to claim the group account using these instructions; instead, the new owner should contact Accounts Administration at valid@indiana.edu.

If your group account's owner has left the university, a new faculty or staff owner must claim the group account through the AMS:

1. Go to the Account Management Service.
2. Select Manage my IU computing accounts.
3. If prompted to log into the Central Authentication Service, enter your Network ID. If not, skip to the next step.
4. Click manage group accounts, and then click request group accounts transfer.
5. Enter either the username of the group account to transfer, or the username of the former owner to view all of that user's orphaned group accounts. Click Verify.
6. Enter any comments about the transfer in the "Comments:" field, and then click Confirm to complete the request.

The Accounts Administration office will review and process your request; you will be notified by email when the transfer is complete.

For assistance, contact your campus Support Center.