ARCHIVED: Adobe Connect minimum system requirements

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

Note:

Adobe Connect, IU's previous web collaboration and conferencing system, became read-only on August 31, 2017, and was fully retired on December 28, 2017. After a comprehensive pilot evaluation, Zoom was selected as its replacement.

UITS converted Adobe Connect recordings to MP4 format, but Adobe Presenter files were not automatically converted. UITS offers a content migration service for faculty who need assistance moving Presenter content to other platforms. To take advantage of this service, complete the Adobe Presenter Migration Support form.

On this page:

Windows
OS X
Linux
Mobile devices

Windows

Processor: 1.4 GHz Intel Pentium 4 or faster (or equivalent)
Operating system: Windows 10, 8.x (32-bit or 64-bit), or Windows 7 (32-bit or 64-bit)
RAM: 512 MB (1 GB recommended)
Browser: Internet Explorer 8 or higher, Mozilla Firefox, or Google Chrome

Note:

UITS strongly recommends that you use a supported browser, and not Internet Explorer (IE). Microsoft 365 apps and services no longer support Internet Explorer.
Adobe Flash Player: 13.0 or higher

OS X

Processor: 1.83 GHz Intel Core Duo or faster
Operating system: OS X 10.8 or later
RAM: 512 MB (1 GB recommended)
Browser: Mozilla Firefox, Apple Safari, or Google Chrome
Adobe Flash Player: 13.0 or higher

Linux

Operating system: Ubuntu 14.04, Red Hat Enterprise Linux 6, or OpenSuSE 13.1
Browser: Google Chrome

Note:

There is no Add-in support for Linux. Users on Linux can attend meetings in the browser.
Adobe Flash Player: 13.0 or higher

Mobile devices

Apple

Supported devices: iPhone 5S, iPhone 5, iPhone 4S, iPad with Retina display, iPad 3, iPad 2, iPad mini, or iPod touch (fourth and fifth generations)
Operating system: iOS 6 or higher

Android

Supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab 2 10.1, Samsung Galaxy S4, Samsung Galaxy S3, or Nexus 7 tablet
Operating system: 2.3.4 or higher