At IU, what is Zoom, and how do I use it?

Zoom is a web collaboration tool available to all Indiana University students, faculty, and staff. A regular Zoom meeting can support up to 50 simultaneous participants, while a large meeting can support up to 300 participants. Zoom also includes a webinar tool for very large meetings or classes. Zoom provides high-quality audio and video, intuitive sharing and co-annotation tools, breakout rooms, whiteboarding tools, the ability to easily add content to a meeting on the fly, and the ability to download meeting recordings as MP4 files.

Zoom integrates into Canvas as an external tool, and has apps for all platforms, including fully featured iOS and Android apps. Zoom's high-quality video and recording features also allow for recording simple videos with a webcam.


Those who have the meeting URL can attend a Zoom meeting even if they aren't affiliated with IU; however, only those in the IU community can create Zoom accounts and schedule meetings.

Non-IU attendees count towards the 50 person meeting maximum.

On this page:

Setting up a Zoom account

Students, faculty, and staff may create Zoom accounts. For eligibility details, see the IU account eligibility chart. To set up a Zoom account:

  1. Go to
  2. Click Log in and log in with your IU username and passphrase. Your Zoom account will be created.

You will be taken to the Zoom dashboard, where you can schedule meetings, view your meeting recordings, and update your Zoom profile. You can access this dashboard again by going to and clicking Log in.

Creating at least one recurring Zoom meeting is recommended, especially if you want to use Zoom as an external tool in your Canvas course. For instructions on creating a meeting, see How Do I Schedule Meetings?

Configuring meeting settings

Zoom allows for multiple meeting settings based on your personal preferences. To adjust your meeting settings, log into your Zoom account, and in the left side of the Zoom dashboard, select My Meeting Settings.

Options to consider adjusting:

  • Auto saving chats: Saves chat messages from your session.
  • Enter/exit chime: If checked, enables a chime when attendees enter or leave.
  • Closed caption: Allows for live closed captioning during a session.
  • Automatic recording: Automatically record each meeting you run to your machine.
  • End-to-end encryption: Protect your session data in transit.

Testing Zoom

Before hosting or joining a meeting, join a test meeting to test your Internet connection, audio, and video. Also, confirm that your device meets the system requirements for Zoom.

Using Zoom on a desktop or mobile device

After creating your Zoom account, you can use the following options to connect to Zoom:

  • Zoom Client for Meetings (recommended): Available for your Windows, Mac OS X, or Linux computer. Go to the Zoom Download Center and select Zoom Client for Meetings.
  • Zoom Mobile Apps: You can download Zoom Mobile Apps for your iOS or Android device from the Apple App Store and the Google Play Store.
  • You can use the Zoom Client and Zoom Mobile Apps to:

    When prompted to sign in using either the Zoom Client or Zoom Mobile App, select Sign In with SSO and enter IU as your company domain. You should then be directed to CAS, where you may sign in with your IU username and passphrase.
  • Zoom Launcher plug-in: To connect to a Zoom meeting from Chrome, Firefox, or Safari without downloading the Zoom Client, see Zoom Launcher Plugin.
    The Skype for Business and Outlook plug-ins require the Zoom Client.
  • Skype for Business plug-in: Launch Zoom meetings from your Skype for Business contact list (as a host only). Keep in mind that participants dialing into your Zoom meeting from Skype for Business will not have access to advanced sharing features (e.g., whiteboard, PowerPoint sharing, chat, and voting). Participants needing access to advanced features should use the Zoom Client. For more, see Skype for Business/Lync Integration (for participants) and Zoom Lync Plugin (for hosts).
  • Outlook plug-in: Schedule and start Zoom meetings directly from Outlook. Download the Outlook plug-in from the Zoom Download Center. For more, see How to use the Microsoft Outlook Plugin.
For details about other options in the Zoom Download Center, contact the Zoom administrators.

Using Zoom in Canvas

You can integrate Zoom into a Canvas course as an external tool. Using Zoom in this way ensures that students will be authenticated and identified when they access a Zoom meeting from a Canvas course site.

To add Zoom as an external tool in Canvas:

  1. In Zoom, create a meeting, and then copy its "Join URL".
  2. Open your course in Canvas, access the Modules tool, and either create a new module or edit an existing module.
  3. Add a content item to the module, and select External Tool.
  4. Select Zoom.
  5. In the "URL" field, enter the join URL for your meeting room.
    If you don't know your meeting's join URL, go to and click your meeting topic; you'll see the "Join URL" at the bottom of the settings list. You cannot use a vanity room name for this URL.
  6. If you wish, change the "Page Name" to something descriptive.
  7. If desired, check Load this tool in a new tab.
  8. Click Add item to save.
  9. Click the Publish icon to the right of the LTI tool link.
  10. If the module is not yet published, click the Publish icon to the right of the module title.
  11. Click the link for the app to test the integration.

Connecting via Zoom from a videoconferencing room

To connect to a Zoom meeting from a videoconference unit, dial 26 followed by the 9- or 10-digit Zoom meeting ID. If the meeting host has required a host PIN to connect to the meeting, you will be prompted to enter the PIN.

Zoom guides

Zoom has guides to enhance the Zoom experience on any device, from getting started to advanced usage:

Getting help

For pedagogical or technical assistance with Zoom, consult the following resources:

Teaching and learning centers

Instructors can get help using technology in their teaching at the teaching and learning centers on each campus; see How do I contact the teaching and learning centers at each IU campus?

Classroom Technology Services

For help using Zoom with classroom technologies, contact Classroom Technology Services:

UITS Support Center

For general help using Zoom, contact your campus Support Center.

Zoom training and help

To register for free Zoom training, visit the Weekly Zoom Training Webinar page.

For more about Zoom features, see the Zoom Help Center.

This is document bfqu in the Knowledge Base.
Last modified on 2017-02-06 17:00:51.

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