About Zoom at IU

On this page:


Zoom requires you to update your software if it's more than nine months behind the current version. If your version of Zoom software is older than nine months, you will be blocked from joining meetings until you upgrade. For help, see Upgrading Zoom to the latest version. Upgrading your Zoom software lets you take advantage of all available features and avoid potential issues. For more, see Zoom Software Quarterly Lifecycle Policy.

Zoom is a web collaboration tool available to all Indiana University students, faculty, and staff. Zoom provides high-quality audio and video, breakout rooms, whiteboarding tools, the ability to easily add content to meetings "on the fly", and the option to download meeting recordings as MP4 files.

Standard Zoom meetings support up to 300 simultaneous participants. Licenses for large meetings (up to 500 participants) and webinars in two sizes (up to 1,000 or 3,000 participants) are available to faculty and staff; to request a license, email UITS Videoconferencing Support.

Zoom integrates into Canvas as an external tool, and has apps for all platforms, including fully featured iOS and Android apps. Zoom's high-quality video and recording features also allow for recording simple videos with a webcam.

Anyone who has the meeting URL can attend a Zoom meeting even if they aren't affiliated with IU; however, only those in the IU community can create Zoom accounts and schedule meetings. Non-IU attendees count toward the 300-person maximum capacity.

  • You shouldn't record meetings that may involve critical data or FERPA-protected information (for example, advising sessions or individual discussions with students regarding their education records, including grades). Meetings involving FERPA-protected student information and Protected Health Information (PHI) should not be stored on the Zoom cloud service or on Kaltura. If you have a requirement to record a meeting that will involve FERPA or critical institutional information, consult with the appropriate Data Steward on storage and retention requirements.
  • If you plan to use Zoom to host meetings that involve any type HIPAA-regulated personal health information (PHI), whether or not the meetings are recorded, you must use a Zoom Health account.

Use Zoom

For important information about Zoom privacy settings for macOS, see Granting macOS permissions for the Zoom client.

Run a meeting

Get help

Help documentation and training

To register for free Zoom training, visit the Zoom Learning Center.

Pedagogical or technical assistance

Instructors can get help using technology in their teaching at the teaching and learning centers on each campus.

For help or to learn more, contact UITS Learning Spaces Support.

This is document bfqu in the Knowledge Base.
Last modified on 2024-05-08 13:18:18.