ARCHIVED: Using audio in an Adobe Connect meeting

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Adobe Connect, IU's previous web collaboration and conferencing system, became read-only on August 31, 2017, and was fully retired on December 28, 2017. After a comprehensive pilot evaluation, Zoom was selected as its replacement.

UITS converted Adobe Connect recordings to MP4 format, but Adobe Presenter files were not automatically converted. UITS offers a content migration service for faculty who need assistance moving Presenter content to other platforms. To take advantage of this service, complete the Adobe Presenter Migration Support form.

To broadcast your voice in an Adobe Connect meeting, you'll need a computer microphone. Most webcams have a built-in microphone, but consider using a dedicated USB microphone or headset for the highest audio quality. If you want meeting attendees to participate, they will also need to install and configure a computer microphone.

Follow the steps below to select your microphone, activate it, and adjust its volume. If possible, have someone join your Connect meeting room to monitor the audio volume and quality while you set up.

On this page:

Activating a microphone

To use your microphone after joining a Connect meeting, at the top of the meeting window, click the microphone icon on the Connect toolbar. The icon will turn green. When you speak, you should see a microphone icon next to your name in the Attendee List.

To mute your microphone, click the microphone icon on the toolbar again. When muted, you will see a microphone icon with a red line through it next to your name in the Attendee List.

Adjusting microphone volume

To increase or decrease your microphone's volume, activate your microphone (see above). At the top of the meeting window, next to the microphone icon on the Connect toolbar, choose Adjust Microphone Volume... . Move the slider left or right as necessary. Click OK to save your changes.

Selecting a different microphone

If you have more than one microphone connected to your computer, you might need to choose the microphone you'd like to use.

At the top of the meeting window, on the Connect toolbar, click the drop-down menu next to the microphone icon and choose Select Microphone. From the list that appears, select the microphone you'd like to use with Connect. If meeting participants can't hear you, try selecting another microphone.

Running the Audio Setup Wizard

To test your microphone and speakers by yourself, use Adobe's in-room Audio Setup Wizard to help configure the correct audio devices.

To run the wizard:

  1. Join the Connect meeting room.
  2. From the Meetings menu, choose Audio Setup Wizard.
  3. When the wizard appears, click Next.
  4. Click Play Sound. If you hear music, your speakers are configured correctly. Click Next.
  5. From the drop-down menu, choose the microphone you'd like to use. Click Next.

    Since a microphone will only be detected if it was plugged in before you joined the Connect meeting room, you may need to close the "Connect" window, attach your microphone, rejoin the room, and then run the Audio Setup Wizard again.

  6. Click Record and speak into your microphone. You should see the blue recording bar moving when you speak. Click Stop, and then click Play Recording to hear your sound check played back to you. Click Next.
  7. Do not click Test Silence. Click Next to skip silence detection.
  8. Click Finish to save your settings and close the Audio Setup Wizard.

For details about sharing video with meeting participants, see ARCHIVED: Using video in an Adobe Connect meeting.

For more, see the ARCHIVED: Adobe Connect menu.

For help, contact your campus Support Center.

This is document bfox in the Knowledge Base.
Last modified on 2018-01-18 17:24:00.