How do I install or upgrade OS X 10.11 (El Capitan)?

On this page:


Upgrading from previous versions to OS X 10.11 (El Capitan)

  1. From the Apple menu, select App Store....
  2. When the App Store opens, search for and download El Capitan. If you don't already have an Apple ID, you'll need to create one. You can monitor the download process in the "Purchased" section of the App Store.
  3. Once the download is complete, the installer should automatically open.

    If it doesn't, or you don't want to complete the installation at this time, you can come back later and double-click Install OS X El Capitan in your Applications folder.

    Within the installer, click Continue, agree to the license agreement, and then choose the disk where you want to install El Capitan.

    After you begin the installation, your computer may need to restart more than once before finishing, and then you may be asked to enter basic information.

  4. From the Apple menu, select App Store..., and then install any available updates.

Reinstalling El Capitan on a computer already running it

Note:
To reinstall or recover El Capitan, you must have an active Internet connection. If you are on campus at IU, UITS recommends the wired Ethernet network instead of wireless. However, if IU Secure is your only option, see In Mac OS X, how do I connect to an IU wireless network if I am booted from my Recovery HD?

Reinstalling while keeping files, applications, and settings

  1. Restart your computer, and immediately hold down command-r until the gray Apple logo appears.
  2. If prompted, select your main language and then click the arrow.
  3. Click Reinstall OS X, and then Continue. Follow the instructions on the screen, and then choose your hard disk. Click Install, and enter your Apple ID information if prompted.
  4. When the installation is complete, select App Store... from the Apple menu, and install any available updates.

Reinstalling while erasing everything on your computer

  1. Restart your computer, and immediately hold down command-r until the gray Apple logo appears.

  2. If you see a screen asking you to select your main language, choose it, and then click the arrow.
  3. Click Disk Utility, and then Continue.
  4. In Disk Utility:
    1. Click your hard disk in the left column, and then click the Erase tab.
    2. Next to "Format:", make sure OS X Extended (Journaled) is selected. In the "Name:" field, give your disk a name. Click Erase.
    3. Once it's completed, quit Disk Utility.
  5. Click Reinstall OS X, and then Continue:
    1. Follow the instructions on the screen, and then choose your hard disk.
    2. Click Install. If prompted, enter your Apple ID information.
    3. Once the installation is complete, you'll be asked to enter basic information, and have the option to transfer data from another computer or backup.
  6. From the Apple menu, select App Store, and then install any available updates.

This is document bfym in the Knowledge Base.
Last modified on 2017-05-16 12:11:17.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.