About IU Secure wireless

Note:
eduroam is replacing IU Secure as the default wireless network for students, faculty, staff, and affiliates on all IU campuses, and you can begin using it now. UITS will retire IU Secure on January 28, 2020.

An Access Control List (ACL) for students, similar to the one used for the campus border filter, has been placed on the wireless controllers. Web browsing and access to all IU resources is available by default; faculty and staff retain full wireless access and are not limited by the student ACL.

The small number of students who may need access beyond what the ACL allows can request an exception; see Use OnGuard for students who need direct network access to databases and/or remote desktop.

Students who are admitted but not yet enrolled can only open web pages on eduroam or IU Secure. Other internet services (for example, email or chat clients, gaming services, etc.) will not work until you have enrolled status.
Important:
  • If you can't connect to the wireless network, make sure that you are using your primary IU email address (for eduroam) or your IU username (for IU Secure). UITS testing has revealed that invalid logins are a prime reason people have trouble connecting. If you suspect that you entered your information incorrectly, try forgetting and re-adding the network.
  • When you try to connect for the first time, you may be prompted to accept a new security certificate. Verify that the certificate is issued by "InCommon RSA Certification Authority", and click OK or Connect. If you continue to experience issues, see About the IU wireless certificate for eduroam and IU Secure.
  • If you have problems with your initial connection to IU Secure and are using Windows, macOS, or iOS, you can download the IU Secure Setup Wizard, a tool that will create your wireless profile. The tool is also available via IUware (Windows and Mac). The tool will not help with signal or stability issues, and in most cases, following the automatic or manual configuration steps for your device should be sufficient. If you continue to have problems, remove any previous IU Secure profiles; see Remove a configuration profile in iOS or macOS.
  • Be sure your device has the latest updates to its wireless software.
  • If your device does not support WPA2 Enterprise, you will be unable to connect.
  • For help, contact your campus Support Center.

This is document awws in the Knowledge Base.
Last modified on 2019-08-27 08:58:43.

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