Download and edit captions or transcripts in Kaltura

Creation of closed captioning for media is now available directly in the Kaltura interface. Fully automatic (mechanical) captions will be created by default for any new media loaded into Kaltura. You may order mechanical captions for existing content at no charge. For a fee, you may order more accurate, human-edited (professional) captions.

  • Mechanically generated captions are not of sufficient quality to be suitable for the hearing impaired and should not be used for this purpose. They are intended to be a base for creating accurate captions via the captions editor and to facilitate search, interactive transcripts, and other features. For more, see Edit captions.
  • You'll need to remove captions before trimming the video; see Trim a video in Kaltura. Be sure to do all necessary trimming before ordering professional captions.

On this page:

Order captions

Professional fidelity captions are not free. If you do not have an existing relationship with the captioning service, contact to set up an account. For more, see About the Kaltura REACH captioning service.

Download transcripts

  1. Log into Kaltura.
  2. Click your name at the top right and select My Media.
  3. Click the media for which you wish to download a transcript.
  4. Just below the media, you will find the transcription widget toolbar. Click the Download icon to download the transcription file.

Download caption files

  1. Log into Kaltura.
  2. Click your name at the top right and select My Media.
  3. Next to the media for which you want to download caption files, click Actions and select Edit from the drop-down menu.
  4. Just below the media, click Captions.
  5. Under the "Captions" section, click the Download icon next to the caption file you wish to download. It will be in the SRT (SubRip) format.

Edit captions

  1. Log into Kaltura.
  2. Click your name at the top right, and select My Media.
  3. Click the media for which you wish to edit captions.
  4. Click the Actions drop-down menu, and select Caption Requests.
  5. The resulting table will display one row for each of the recording's caption tracks. The Edit icon is displayed for all completed captions. Click Edit in the right-most column to edit the desired captions.
  6. The caption editor will open. Edit the desired caption in the text field at the center of the page.
  7. To edit the timestamp of each line, click the desired timestamp to modify the time. The editor will highlight any overlapping time.
  8. To search, enter your text in the "Search in captions" box.
  9. To find and replace text:
    1. Enter your search term in the "Search in captions" box.
    2. Enter your replacement term in the "Replace with" box.
    3. Click Replace.
  10. To add a speaker ID:
    1. Select the rows you want a speaker added to.
    2. Enter your speaker ID in the "Add speaker to selected items" box.
    3. Click Add.
  11. When you are finished making edits, click Save.

Learn more

To learn more about creating video captions, see Create high-quality video captions for the deaf and hard of hearing.

For help, contact your campus Support Center.

This is document adhr in the Knowledge Base.
Last modified on 2019-04-16 13:54:48.

Contact us

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