Where can I find help with Amazon Web Services and Microsoft Azure?

For help using Amazon Web Services (AWS) and Microsoft Azure at Indiana University, consult the following resources.

On this page:

Vendor support

AWS and Azure accounts include 24x7 support, though you can choose to waive the AWS support plan. Consult the vendor sites below for training and other resources.


  • AWS Training & Certification: Visit this site to find classes and self-paced labs to help you learn about AWS services; many of these require payment, but some are free.
  • AWS Documentation: The AWS Documentation site contains searchable and browsable information about how to use the services and what features each service offers.



IU students, faculty, and staff have access to Books24x7, a full-text database containing thousands of electronic IT textbooks, including books and articles about cloud computing. To access this resource, navigate to Books24x7 and click the link next to "URL" on the IUCAT page, and then select your campus from the resulting list. If prompted, log in with your IU username and passphrase.


Pluralsight provides video-based online training with a focus on more technical and design-oriented topics, including cloud computing.

Developer resources

  • Stack Overflow: Join this community of programmers if you have questions or want to learn more about specific code-related information.
  • GitHub: This site can be useful when you have a question or know that there is a problem within the application or code you are using.

You can also find how-to guides and general information about cloud services on various blogs, such as the AWS Blog and Infoworld's Cloud Computing blog.

IU Cloud Technology Support

Contact IU Cloud Technology Support (CTS) for a consultation about using cloud services at IU (e.g., advice on selecting an appropriate cloud provider for your use case); send mail to Cloud Technology Support for assistance.

This is document antw in the Knowledge Base.
Last modified on 2018-06-19 17:07:48.

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