ARCHIVED: About the IU Alumni Email Service

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

On this page:

Overview
Your email address
Set up your account
Maintain your alumni email account
Transfer your content to your alumni email account
Set your IU email address to deliver to your IUAA email account
Security and privacy issues
Get help
Learn more

Overview

The Indiana University Alumni Email Service, available to anyone with an active IU Alumni Association (IUAA) membership, is one benefit of joining the IUAA. An alumni email account lets you continue to use an IU-sponsored email address while helping you stay engaged with IU.

Until recently, alumni email accounts were managed with Microsoft's Office 365 service. Gmail via Google's G Suite for Education is being evaluated as a replacement service, and during the evaluation period, all new alumni email accounts are being created in G Suite.

The ability to migrate an Office 365 account to a G Suite account will be available in the future.

Note:

You can get an Alumni Email Service account even if you already have a personal Gmail account; the two accounts will not conflict.

If you opt in to the New Grad IUAA membership, your alumni email address will be activated a few months after you graduate. You'll receive an email notification from the IUAA informing you that your membership is active, with instructions for setting up an alumni email account.

At present, if your IUAA membership expires, your alumni email account will remain active. In the future, your alumni email account will be tied to the status of your IUAA membership, which you can keep active via a once-a-year process. If you sign up for an alumni email account, you may receive more email messages from the university than you do currently, but the IUAA honors requests to limit communications and solicitations.

Your email address

If you wish, you can use your IU student username as your alumni email username. If you don't remember your IU username, or didn't have one, you can generate a new one; you can also request an alias if a life event requires a change of username.

For help, email crmson@iu.edu or call 812-856-2746.

Set up your account

Request an account

To request an alumni email account, complete the Alumni Association Help form.

Access your account

When you sign up for an alumni email address, you'll receive an email message at your alternate email address with instructions for accessing the alumni email service. For help, email crmson@iu.edu or call 812-856-2746.

Access an Office 365 account: If you have an Office 365 email address, go to https://portal.office.com, and then enter your username and password.
Access a Gmail account: If you have a Gmail address, go to http://mail.alumni.iu.edu, and then enter your username and password.

Set a password

If you have updated your account with alternative contact information (specifically, with an alternative email address), click Forgot Password? on the G Suite login page. For help, email crmson@iu.edu or call 812-856-2746.

Set up two-factor authentication

On an Office 365 account: To set up two-factor authentication on your Office 365 email account, email crmson@iu.edu or call 812-856-2746.
On a Gmail account: To set up two-factor authentication on your Gmail account, see the instructions at Turn on 2-Step Verification.

Maintain your alumni email account

Reset your password

For an Office 365 email address: To reset the password on an Office 365 email address, email crmson@iu.edu or call 812-856-2746.
For a Gmail address: If you have updated your account with alternative contact information (specifically, with an alternative email address for password recovery), go to http://mail.alumni.iu.edu, click Sign In, and click Forgot Password? For help, email crmson@iu.edu or call 812-856-2746.

Change your alumni email username

If a life event requires a change to your username, you can request an alias.

Note:

If you have your student IU email account forwarded to your alumni account, the IUAA can't delete your old alumni email address/alias, because this would break your email forwarding. Your IU login (ADS) expires two semesters after you graduate; this prevents you from updating the forwarding of your student IU email address.

For an Office 365 email address: To change your alumni email username on an Office 365 email address, email crmson@iu.edu or call 812-856-2746. The new alias can be set as your primary alias, and you'll be able to log into Office 365 with your new alias email address.
For a Gmail address: To change your alumni email username on a Gmail address, email crmson@iu.edu or call 812-856-2746.

Forward your email to another account

Email forwarding is an option with the Alumni Email Service. Whether your account is in Office 365 or G Suite, search the Help topics for instructions about email forwarding.

Transfer your content to your alumni email account

To move content from your student Gmail account to the Alumni G Suite, see the instructions for students.

IU email accounts are not accessible after they've been inactivated, which happens two semesters after you graduate (including summer term). If your account is inactive, you cannot retrieve messages from your IU email account. However, if your IU email account is still active, you can forward that email to another account; for instructions, see ARCHIVED: Forward your IU email.

Set your IU email address to deliver to your IUAA email account

Your Alumni Gmail email address is username@alumni.iu.edu. If you would like to continue using your campus email address (for example, username@iupui.edu, username@indiana.edu) and/or your username@iu.edu address after you graduate, you can change your mail forwarding settings so that mail sent to these addresses is delivered to your Alumni Gmail inbox. UITS encourages you to set your forwarding to go to your alumni account, as mail will not be delivered to your student email account (Gmail at IU) indefinitely. To adjust your mail delivery settings, go to Email Management.

Security and privacy issues

The University Information Policy Office (UIPO) maintains a number of policies regarding the use and misuse of Indiana University's computing resources; for more, see Avoid getting in trouble with email.

For more about the privacy of your personal data, see Privacy information for Google at IU accounts.

Get help

The Alumni Association cannot provide device-specific support to help you set up your alumni email account on your computer or mobile device, but available resources include:

Office 365 email account: To learn about setting up an Office 365 email account on your computer or mobile device, go to https://portal.office.com. Log in, click the question mark (?) in the banner at the top, and search for set up email.
Gmail account: To learn about setting up a Gmail account on your computer or mobile device, search the help topics at https://gsuite.google.com/.

Learn more

The Alumni Email Service does not enable access to IU systems, but some IU resources are made available as benefits of an IUAA membership. To learn more about the benefits of IUAA membership, send mail to iuaamemb@indiana.edu or visit Alumni Association Member Benefits.