Technology Center Consulting job opportunities at IU Bloomington and IUPUI

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Consultant position

Technology Center Consulting (TCC) offers employees the opportunity to gain marketable customer service and technical skills. Our operational structure requires staff who are motivated by growth and opportunity. Many former consultants have used their experience to obtain positions with reputable firms and organizations worldwide.

Applicants will be considered based on:

  • Customer service skills and work experience
  • Technical skills and abilities
  • Applicant availability

You may submit one application to TCC per year; make sure your application is complete, accurate, and representative of your skills, abilities, and work history. Once submitted, your application will be reviewed and you will be notified of your status via email. Please be patient, as the hiring process often takes 30 to 60 days.

Job description

At Indiana University Bloomington and IUPUI, under general supervision, consultants provide direct support to clients of the Student Technology Centers (STCs). They provide technical assistance relating to software applications, report software and hardware issues, resolve printer problems, monitor supplies, and maintain the lab environment. In addition, consultants are required to demonstrate exemplary interpersonal communication skills and professionalism at all times, and support and comply with all Indiana University, UITS, and TCC policies and procedures.


  • Proactive customer service attitude
  • Strong organizational and interpersonal skills
  • Professional attitude and demeanor
  • Excellent written and verbal communication skills
  • At least one year of related customer service experience preferred
  • Computing skills across the Windows and Mac platforms, including operating systems and applications
  • Commitment to working a minimum of 12 hours per week

Consultant shifts

All TCC consultants are required to work a minimum of 12 hours per week. Consultants are assigned shifts at the beginning of each semester, based on consultant availability. TCC is open to clients seven days a week; therefore, a wide variety of shifts is available, and there is an easy process to find substitutions for unforeseen exceptions.

For STC hours and staffing, see Staffing in the IUB and IUPUI STCs.


TCC consultants are paid $12.15 per hour. After successful completion of a 6-week probationary period along with an evaluation of training, consultants are eligible to be paid $13.00 per hour.

IU part-time staff are paid on an hourly, biweekly basis, with no remission of academic fees and no commitment to continuous employment.

Positions include work-study opportunities. For more, see the Student Central Work-Study pages for IUB or IUPUI.

Apply online

To apply for a TCC position at IU Bloomington, complete the Application for Consultant Position.

To apply for a TCC position at IUPUI, complete the Application for Consultant Position.

For employment information, contact at IU Bloomington, or at IUPUI.

Policy notice

Indiana University is an Equal Opportunity/Equal Access/Affirmative Action institution. IU intends to maintain an alcohol- and drug-free workplace and to comply with the Drug Free Workplace Act of 1988 and its amendments. To that end, all employees must comply with the university's Substance Free Workplace policy. Policy statements and crime and fire statistics for Indiana University campuses are available at Annual Security Reports.

Employee handbook

For more, see the hourly consultant Handbook.

This is document atjm in the Knowledge Base.
Last modified on 2022-05-05 10:24:34.