ARCHIVED: At IU, how do I configure Exchange ActiveSync on a Palm Treo 700?
Follow the appropriate steps below to configure Exchange ActiveSync on a Palm Treo 700 device at Indiana University:
Palm 700W (Windows Mobile)
- From the menu, choose from the list of programs.
- At the bottom of the ActiveSync screen, tap Exchange server and which items to synchronize with your desktop computer running ActiveSync. , and then the button. From the options screen, you can choose which items to synchronize with the IU
- Change an item's settings by selecting it and then tapping
the
- Contacts: You cannot change any synchronization settings in this menu.
- Calendar: Choose the range of calendar items to be synchronized.
- E-mail: Set the message size, the number of previous messages retained, whether to include attachments, and the attachment size limit.
- Tasks: You cannot change any synchronization settings in this menu.
To exit the
menu and return to the ActiveSync main page, tap .Note: If you are using a slow wireless connection, you may want to limit message size, attachment size, and the frequency of synchronization to help reduce the amount of data consumed by your device. To download the remaining portion of a message, tap
and select . You can also mark an attachment for download individually by tapping the attachment icon at the bottom of the email message. A green arrow will appear next to the attachment icon when it is marked for download. button at the bottom of the screen:
- Tap
To use the Always Up To Date (AUTD) feature, tap the link at the bottom of the schedule screen to enter the Device Address page. The device address is the SMS or text message address of your device. This is usually your phone number followed by the
@
(ampersat) symbol and the network name of your provider. For example, Verizon uses123-4567@vzw.com
.If you select the
option, your outgoing messages will be sent when you tap the button; if not, mail will be sent at your selected interval or when you synchronize manually. The option will display the results of the synchronization, including the last attempted synchronization and the last successful synchronization.Tap
to return to the ActiveSync main page. and select . From the
drop-down lists, select the frequency of synchronization during peak
hours (working hours) and off-peak hours (after hours and weekends);
time intervals range from five minutes to four hours, or you may
synchronize manually at any time.
- Tap and select .
- For the server address, enter
www.exchange.iu.edu
. Check . Tap . - Enter your Exchange username and password; for your domain, enter
ADS
. If you want to synchronize automatically with the Exchange server, check the box.Tap
to determine which device has priority when a conflict occurs. You can choose to have the Exchange server replace any conflicting information on the device, or to have the handheld replace the information on the Exchange server. Tap to continue. - On the Edit Server Settings screen, you can again choose the items you wish to synchronize with the Exchange server. Once you have made your changes, if any, tap to complete the setup.
- From the main ActiveSync menu, tap the button and choose . From this screen you can specify the connection type when synchronizing with a desktop computer. By default, is selected. Tap to return to the main ActiveSync screen.
- You will need your Palm to be connected to the Internet at this point. If you need to connect to wireless through the VPN, do so now. To begin synchronizing, go to the ActiveSync main page; then tap the green icon with two arrows and the word "Sync" next to it. This should start the synchronization process.
Palm 700P (Palm OS)
Exchange ActiveSync requires VersaMail. According to Palm's documentation, VersaMail is not normally installed by default on the 700P. If it is not already installed on your device, you will have to install it yourself before setting up ActiveSync, as follows:
- Run the Palm Installation CD on your computer. You should see a window and some options. Select .
- On the screen that appears, click the link. On the right, click .
Once VersaMail is installed, you can configure ActiveSync:
- Tap , and then .
- You may see a screen titled "Initial Setup". If so, tap .
- The Account Setup screen will appear next. In the "Account Name:"
field, enter a label for this email account, for example,
Exchange
orIU
. It can be anything you want, as long as you remember it stands for your university Exchange account. - In the "Mail Service" drop-down list, select . Tap .
- The Work screen will appear. Under "Username:", enter your IU Network ID username. Under "Passwords:", enter your password. Then tap .
- On the next screen, under "Email Address:", enter your full IU email address, not just your username.
- Under "Mail Server:", enter
www.exchange.iu.edu
. Tap . - You will see a screen saying:
Basic setup for your mail account is completed. -To exit, select Done. -For additional settings, select Advanced. -To try your connection, select Test settings.
You are not finished yet. Tap
. - On the Advanced screen, leave the "Port Number:" setting alone if
it reads
443
. Otherwise, change it to443
. - Make sure is checked. If not, tap to check it. Tap .
- Ignore all the settings on the Proxy Server Settings screen. IU does not use any proxy servers for mail access.
- Select .
Your Palm must be connected to the Internet at this point. If you need to connect to wireless through the VPN, do so now.
This is document atjx in the Knowledge Base.
Last modified on 2021-09-07 17:13:54.