About the IU VPN

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VPN basics

A virtual private network (VPN) allows you to temporarily create or join a private network across an existing public network by creating an encrypted tunnel between two hosts. The encryption protects the data your computer or mobile device transmits and receives over the Internet, enabling secure remote access to restricted online resources.

Many public wireless networks (e.g., those provided by hotels and restaurants) are not encrypted, leaving transmitted data unprotected and vulnerable to electronic surveillance. Even data originating from a secure network (e.g., one provided by your employer or school) may be vulnerable if they are being transmitted to another secure network over the public Internet. To prevent data from being intercepted (especially confidential financial data, or data protected by federal laws, such as FERPA and HIPAA data) businesses, government offices, universities, and other institutions use VPN systems to encrypt data transmitted between their secure networks and remote users.

VPN at IU

At Indiana University, UITS delivers a centrally managed, fault-tolerant SSL VPN service for use by all IU campuses. (Your campus may have additional or alternative VPN options; if you have questions or need help, contact your campus Support Center.)

Establishing a connection to the IU VPN effectively joins your off-campus computer or mobile device to the IU network, enabling access to online resources and services that are configured to refuse connections from outside the IU network.

Some examples of resources and services that require an IU VPN connection for off-campus access are:

  • Print queues
  • Some library databases
  • Remote desktop connections
  • Most network storage drives
  • Administrative access to sensitive central systems (e.g., HRMS, SIS)

Whenever you are off campus and cannot connect to a service, establish a connection to the IU VPN and see whether that fixes the problem.

Connecting to IU's SSL VPN

For the greatest reliability across the widest range of platforms and network configurations, UITS recommends using the Pulse Secure SSL VPN client (produced by Pulse Secure, LLC), where available, to connect to Indiana University's SSL VPN. The Pulse Secure client is the official replacement for the Junos Pulse client previously used at IU. However, Pulse Secure is not available for Linux or some older mobile operating systems.

Important:
As of February 2, 2017, connecting to IU's SSL VPN requires Two-Step Login (Duo) for everyone, regardless of your university status.

For instructions for connecting to IU's SSL VPN, see:

If you have questions or need help, contact your campus Support Center.

Note:
You can connect only a maximum of two devices at a time to IU's SSL VPN. If you try to connect a third device while you already have a connection running on two other devices, you'll see a prompt asking whether you want to maintain the existing connections and cancel the new connection request, or break one of the existing connections and establish a new connection. Exceptions are provided for group accounts in certain situations.

This is document ajrq in the Knowledge Base.
Last modified on 2017-03-14 11:20:19.

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