What is the maximum file size I can upload to my IU Box account?

Note:
Free Box accounts, available to the public, are not related to the enterprise Box service at Indiana University; see Comparing IU and personal Box accounts.

Although your overall IU Box account storage quota is unlimited, the maximum file size for uploading an individual file is 15 GB. The size limit is the same whether you use a web browser (i.e., the Upload Files or Upload Folders feature), Box Sync, or Box Edit to upload your file.

You should not upload more than one file larger than 5 GB at a time. If you need to upload multiple large files to Box at once, see What services can I use to migrate files to Box?

Notes:
  • When uploading a file larger than 5 GB, a business-class Internet connection with upload and download speeds of 50 Mbps is required; a 10 GB file will take around 30 minutes to upload.
  • Large file uploads to Box cannot be paused and then resumed. If there is an error in the uploading process, you will need to attempt the upload again. For more about resolving upload errors, see Box's Troubleshooting: Uploads.
  • Internet Explorer has a limit of 4 GB per file. This is a known issue. The limit does not apply if you are using the Upload Folders option.

    On January 12, 2016, Microsoft ended support for Internet Explorer versions prior to version 11. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11.

This is document bbrv in the Knowledge Base.
Last modified on 2017-06-29 11:28:14.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.