ARCHIVED: Why does Windows take so long to connect my drive mapped to SharePoint?

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Note:

The SharePoint on-premises service is being replaced by SharePoint Online, available since July 2016. For more, see ARCHIVED: About the SharePoint retirement.

  • If you are a SharePoint site owner whose site has been disabled, you can visit SharePoint Standard Farm Migration to request an extension/re-enable. SharePoint will be permanently disabled no later than June 2, 2017; most sites should have migrated to SharePoint Online by March 31, 2017. Sites scheduled to be disabled on March 31 were disabled on April 3, 2017.
  • ARCHIVED: SharePoint My Sites were permanently retired on April 3, 2017.
Note:
The following assumes you have mapped a drive in Windows to an Indiana University SharePoint site. For instructions, see ARCHIVED: How do I map a drive to my IU SharePoint site or My Site?

In Windows Explorer, if you click the drive you mapped to an IU SharePoint site, and it takes more than a few seconds to connect, you may need to configure connection settings in Internet Explorer. Even if you don't use IE, adjusting these settings will help Windows connect the drive mapped to your SharePoint site:

  1. In Internet Explorer, from the Tools menu, select Internet options.

    If the menu bar is hidden, press Alt to make it visible.

    2. Note:
    UITS strongly recommends that you use a supported browser, and not Internet Explorer (IE). Microsoft 365 apps and services no longer support Internet Explorer.
  2. On the Connections tab, click LAN settings.
  3. Under "Automatic configuration", clear the checkbox next to "Automatically detect settings".

Issues with slow performance may not be limited to mapping the drive, but may also occur when making a WebDAV connection, moving or copying files, or publishing a file directly to a document library (e.g., one from Excel).

Related documents

Check your storage quota in SharePoint Online

This is document bccu in the Knowledge Base.
Last modified on 2018-01-18 17:14:14.