How can I access my IU Box account with FTPS or WebDAV?

To access your IU Box account through FTPS or WebDAV, you cannot use your IU passphrase. Instead, you need to create an external password; see Creating and using an external password for IU Box. When you log into your account, use your full IU email address as the username and your Box external password for the password.

On this page:


FTPS

To access your IU Box accounts with an FTP client, you must use FTPS (i.e., FTP over SSL) and passive FTP. Also, note that SFTP is a different protocol, and is not supported.

Note:
Unencrypted FTP sessions are not permitted and should not be attempted, as they can send your Box credentials in clear text.

UITS recommends using FileZilla for FTP with Box.

Using FTPS to migrate data to Box

  1. If you have not already created an external password for Box, follow the steps in Creating and using an external password for IU Box. FTPS will not work with Box using your IU passphrase.
  2. Download and install FileZilla.
  3. Open FileZilla. In the left pane, navigate to the system from which you are migrating data.
  4. Connect to Box via FTPS:
    • Host: ftp.box.com
    • Username: Your primary IU email address
    • Password: The external password you created in step 1
    • Port: Use 990 for an implicit encrypted connection (FTPS); ensures that your password is not sent in clear text as with standard FTP
  5. Once connected, from the Transfer menu, choose Preserve timestamps of transferred files.
  6. Before transferring files to Box:

    Windows

    • To improve transfer rates, from the Edit menu, select Settings.... Click Transfers and then set maximum simultaneous transfers (maximum setting is 10).
    • In the right pane (Box), you may want to create a new directory for the files you are copying over.

    OS X

    • To improve transfer rates, from the Filezilla menu, select Settings.... Click Transfers, and then set maximum simultaneous transfers (maximum setting is 10).
    • In the right pane (Box), you may want to create a new directory for the files you are copying over.
  7. Drag the file or folder from the left pane (source) to the appropriate folder in the right pane (Box).

More information

For more about using FTPS with Box, see:

WebDAV

For details about WebDAV, including several important limitations, refer to Box's Does Box support WebDAV?

Note:
In Windows 7, WebDAV cannot upload large files when the process takes more than 30 minutes. After 30 minutes, WebDAV drops the connection.

Using WebDAV to migrate data to Box

If you have not already created an external password for Box, follow the steps in Creating and using an external password for IU Box. WebDAV will not work with Box using your IU passphrase.

Windows

  1. Type This PC into the search bar and open it.
  2. Click the Computer tab and select Map network drive.
  3. Select an unused drive letter; in the folder section, type https://dav.box.com/dav.
  4. When you get a pop-up, enter:
    • Username: Your primary IU email address
    • Password: Your external Box password
  5. Drag the files or folders into this drive to be uploaded to Box.

OS X

  1. From the Finder, type Command-K or access the Go menu to open the "Connect to Server..." dialog.
  2. Put https://dav.box.com/dav for the server address.
  3. Use your full IU email for your username and your external Box password.
  4. Click connect.

Linux

See Using Box under Linux.

More information

For more about using WebDAV with Box, see Does Box Support WebDAV?

This is document bcim in the Knowledge Base.
Last modified on 2017-08-15 13:02:54.

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