Use IUanyWare in Linux

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Options for accessing IUanyWare

To use IUanyWare virtualized applications, most Linux users may find that accessing IUanyWare through the web will suffice. The browser-based HTML5 version of Citrix Receiver (the "light" version) lacks some features of the full Citrix Receiver, but allows you to use many applications with no advance configuration, and allows you to use the Two-Step Login (Duo) option of your choice to log in, as usual.

Important:
As of November 3, 2017, all IUanyWare logins require Two-Step Login (Duo), though they do not go through CAS. For more, see What's new in IUanyWare? For IUanyWare status updates, visit status.iu.edu.

Use the web version

To access IUanyWare virtualized applications directly via the web, UITS recommends using Firefox.

  1. In Firefox, visit https://iuanyware.iu.edu.
  2. Click Log in, and log in with your IU username and passphrase.
  3. Complete your Two-Step Login as you usually do.
  4. By default, you'll land on your FAVORITES tab. Select the DESKTOP or APPS tab, and click the icon you wish to launch.

Use Citrix Receiver

If you need the full functionality of Citrix Receiver, follow the steps below to download, install, and configure it.

Note:
If you choose to set up Citrix Reciver, it's best to have the Duo Mobile app installed on a smartphone or tablet, as Receiver will automatically attempt to send a push, as described below. You cannot use a token for Two-Step Login when configuring Citrix Receiver.
  1. Go to https://www.citrix.com/downloads/citrix-receiver/linux/receiver-for-linux-latest.html.
  2. From the Jump to Download drop-down menu, select the appropriate Receiver for your machine. Alternatively, you can browse down to the "Packages" section and find the right Receiver for your package.
  3. UITS recommends that you download the appropriate debian package under "Full Packages (Self-Service Support)". Open the downloaded file in the Software installer.
  4. Accept the EULA agreement, and follow the installation instructions.
  5. In the "Add Account" field, type https://storefront.iuanyware.iu.edu.
  6. Log in with your IU username and passphrase.
  7. After you enter your credentials:
    • If you have the Duo Mobile app installed on any device, you'll automatically receive a Duo push. Accept the push to complete your configuration.
    • If you don't have the Duo Mobile app installed, but you have at least one phone number set up for Duo, you'll automatically receive a call at your primary Duo phone number. Accept the call to complete your configuration.
  8. By default, you'll land on your FAVORITES tab. Select the DESKTOP or APPS tab, and click the icon you wish to launch.

When you first access IUanyWare or try to open an IUanyWare application, you may encounter the following error message:

Citrix Receiver SSL connection error message

To correct this error, you need to install the PEM version of the USERTrust root certificate in the appropriate Citrix directory. To run a script to do this:

  1. Run the following commands in Terminal:
      sudo wget http://www.iu.edu/~scfl/security/USERTrustRSACertificationAuthority.pem && sudo mv 
      USERTrustRSACertificationAuthority.pem /opt/Citrix/ICAClient/keystore/cacerts
     
  2. After running the script above, run the following command in the Terminal:
      sudo /opt/Citrix/ICAClient/util/ctx_rehash
    

Citrix Receiver should now be able to access https://storefront.iuanyware.iu.edu.

Profile reset

Note:
To ensure optimum performance, your IUanyWare profile is reset at the end of each academic year (between summer and fall); for details, see About the IUanyWare user profile reset.

This is document bcoj in the Knowledge Base.
Last modified on 2018-04-06 12:56:30.

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