About the IUanyWare user profile reset

Note:

The annual IUanyWare profile reset took place on August 16, 2024.

On this page:

Overview

Each year, after summer term is over and before the fall semester begins, UITS resets all user profiles in the IUanyWare environment. This annual reset is intended to improve the performance of all IUanyWare applications, provide better printing capabilities, and enable faster mapping of your IU Cloud Storage resources.

The first time you log into IUanyWare after the reset:

  • You may notice IUanyWare taking slightly longer than usual to load, as the system rebuilds your user profile. On subsequent logins, IUanyWare may load more quickly than it did prior to the reset.
  • You'll see prompts directing you to reconfigure your personal settings for some IUanyWare applications you use, but be aware that settings for all IUanyWare applications are reset. Details regarding a few of the affected applications and settings are covered in these instructions.

Tips for exporting personal application settings

Although most IUanyWare programs do not store information from applications in your user profile, some settings and preferences are saved to your profile so that you don't need to reconfigure your settings each time you launch an application.

You can export some personal settings before the annual profile reset, and then import and restore them to your personal profile afterward.

When exporting personal settings for your IUanyWare applications, you should save them to a folder on your local computer or on a portable storage device (for example, a USB flash drive).

Important:
Do not use the default location (your Libraries\Documents folder) when exporting application settings, since this folder will be reset along with your user profile and what's stored there will be erased. Furthermore, Microsoft 365 applications in IUanyWare won't let you export settings to any of your Cloud Storage locations. If you try to save your settings to one of your Cloud Storage locations, you'll get an error message: "You cannot use an Internet address here. Enter a path that points to a location on your computer or on the network."

Affected applications and settings

Following are some of the major IUanyWare applications and settings that will be affected by annual user profile resets. Before the reset, you may want to note your personal settings for all applications you use, so you can restore them when you log into IUanyWare after the reset is complete. You can export some settings before the profile reset, and then import and restore them after the reset is complete.

Note:
Some statistical applications, such as SAS and ArcGIS, contain settings that you may have set during use; those settings will be lost after the reset.

Web browsers

  • Favorites or bookmarks: You'll need to rebuild your list of favorites and bookmarks after the annual reset. Additionally, your browser cookies, cache, and history will be cleared when your user profile is reset.

    To retain some of your browser bookmarks and favorites, before the reset you'll need to export them to a Cloud Storage location (recommended), a mapped drive, or a local storage location (for example, a folder on your computer's hard drive or a portable storage device) so you can import and restore them to your new user profile after the profile reset is complete.

    • Save bookmarks in Chrome: To export and save your bookmarks, log into IUanyWare and select Chrome. Go to Menu > Bookmarks and lists > Bookmark manager. Select the three dots, and then choose Export Bookmarks. Choose where to save your Chrome bookmarks.
    • Save favorites in Microsoft Edge: To export and save your favorites, log into IUanyWare and navigate to Microsoft Edge. In the top right, select the three dots and then choose Favorites. Select the three dots that appear at the top (also labeled "more options"), and then choose Export favorites. Choose where to save your favorites from Microsoft Edge.
    • Save Bookmarks in Firefox: To export and save your bookmarks, log into IUanyWare and navigate to Firefox. In the top, select the hamburger menu icon, and then choose Bookmarks > Manage Bookmarks. Select Import and Backup > Export Bookmarks to HTML. Choose where you to save your bookmarks.
  • After the annual profile reset is complete, you can import these settings using practically the same method. This time, however, in the "Import/Export Settings", choose the import menu options.

Microsoft 365

The first time you open a Microsoft 365 application in IUanyWare after the profile reset, you'll be prompted to log in through IU Azure.

  • Background and theme: You'll need to reset any background and theme changes you made to Microsoft 365 applications.

    To retain them, before the profile reset you'll need to note the background and theme you selected for each application, and then reset them individually by hand after the profile reset is complete. For background and theme options, under "Personalize your copy", select File > Options > General.

  • Display, proofing, and advanced settings: You'll need to reset any changes you made to Display, Proofing, and Advanced settings in Microsoft 365 applications.

    To retain them, before the profile reset you'll need to note these settings for each application, and then reset them individually by hand after the profile reset is complete. For most Microsoft 365 applications, to find those settings select File > Options > General.

  • Ribbon and Quick Access Toolbar customizations: Reset any customizations you made to the Ribbon and Quick Access Toolbar for each Microsoft 365 application.

    To retain these settings, before the profile reset you'll need to export them to your computer or save them on a portable storage device (such as a USB flash drive or recordable CD) so you can import and restore them to your new user profile after the profile reset is complete. For instructions, see Customize the ribbon. Follow the same instructions for exporting and importing your Quick Access Toolbar customizations.

Outlook

After your IUanyWare user profile is reset, you'll need to reconfigure Outlook to connect to the accounts and shared resources that you accessed previously:

  • Exchange profile: Reconfigure Outlook to access your IU Exchange mailbox. When you access Outlook for the first time after the profile reset, the application will guide you through the process of adding your Exchange account and configuring your account settings. You only need to know your Exchange account email address.
  • Other (IMAP) accounts: If you use Outlook in IUanyWare to access an email account outside the IU Exchange environment, you'll need to reconfigure your IMAP connection to that account. During Outlook's Auto Account Setup process, choose to manually configure/set up the server.
  • Shared mailboxes: If you use Outlook in IUanyWare to view shared Exchange calendars and mailbox folders, you'll need to restore those connections after the profile reset is complete. For instructions, see View another's Exchange calendar or mailbox folders in Outlook for Windows.
  • Mail options: You'll need to reconfigure any customizations you made to the default Outlook mail options, such as those for composing messages (for example, editor options, spelling and auto-correct options, signatures, and stationery and fonts), marking messages as read in the Reading Pane, sending and tracking messages, and alerts for incoming messages, among others.

    To retain your IUanyWare Outlook mail options, before your profile is reset, note all custom settings (for example, by taking a screenshot), and then use your notes to configure those settings in your new profile. In Outlook, the relevant mail options are at File > Options > Mail.

  • View menu settings: You'll need to reset all View menu options, such the size and location of the Navigation Pane, People Pane, Reading Pane, and To-Do Bar, and any advanced view settings. To reset advanced view settings, select View Settings.

    To retain them, before the profile reset you'll need to note each setting on the View menu, and then reset each individually by hand after the profile reset is complete.

Remote Desktop Connection

The resetting of your IUanyWare profile will delete your Remote Desktop Connection settings. To retain your IUanyWare Remote Desktop Connection settings, before your profile is reset, export them to an online storage account, a portable storage device (such as a USB flash drive or CD-R), a remote networked computer, or a directory on your personal computer or mobile device; then, after your profile is reset, import and apply the settings to your new IUanyWare user profile.

  • Export your settings: Before your profile is reset:
    1. Open IUanyWare Remote Desktop Connection, select Show Options, and then, under "Connection settings", select Save As.
    2. In the "File name" field, give the settings file a name (for example, my_RDC_settings); a .rdp extension will be automatically appended to the file name when you save the file.
    3. Select a location to save the file; depending on your circumstances, choose either an IU Cloud Storage location, a portable storage device, a mapped drive to a remote networked computer, or a directory on your personal computer. For more about your storage options at IU, see Options for storing files at IU.
    4. Select Save.
  • Import your settings: After your profile is reset:
    1. Open IUanyWare Remote Desktop Connection, select Show Options, and then choose Open.
    2. Browse to the location where your Remote Desktop Connection settings file is saved, select the file (for example, my_RDC_settings.rdp), and then select Open.

Exceptions

The following virtual desktops are not affected by the annual IUanyWare profile reset:

  • HTS
  • Library Desktop - General Pool
  • STC Desktop - Chemistry
  • STC Desktop - Jacobs School of Music
  • STC Desktop - Luddy School
  • STC Desktop - McKinney School of Law
  • STC Desktop - Media School
  • STC Desktop - Remote Lab
  • STC Desktop - Respondus 4_0
  • STC Desktop - Fall Certification
  • STC Lab Desktop
  • All MSCH ICR Lab Desktops
  • IUSB Desktops
  • IUI ULIB Desktop

Get help

If you need help or have questions, contact your campus Support Center or your department's local UITS support person.

Note:
To learn the name of your department's local UITS support person, consult your supervisor, your departmental website, or IT People. If you still cannot identify your local UITS support person, call the UITS Support Center at 812-855-6789 (Bloomington) or 317-274-4357 (Indianapolis).

This is document bdlb in the Knowledge Base.
Last modified on 2024-08-16 09:32:03.