IUanyWare and Microsoft Lync

At IU, Microsoft Lync is available to students, faculty, and staff using IUanyWare, as well as those using the Student and Residential Technology Centers at IUB and IUPUI.

Microsoft Lync 2013 is currently installed in IUanyWare. To use Skype for Business in IUanyWare, click Restart Now when prompted, which will close Lync and open Skype for Business.

Because Lync monitors your availability online, as well as the availability of those with whom you might want to communicate, certain functionality is unavailable when running Lync from IUanyWare; this is because Lync is running on a server rather than your local device. Following are some common Lync features that may not behave as expected through IUanyWare:

  • You can make and receive calls with Lync though IUanyWare, but some people may encounter problems with this functionality. UITS does not recommend using Lync via IUanyWare for video calls or sharing your desktop. Where possible, UITS recommends downloading the Lync/Skype for Business client to your device.
  • You cannot set your location.
  • Lync does not sync the address book on initial logon. Sync update will randomly occur between 0 and 60 minutes after startup.
  • Lync status shows you as Away unless you are actively using the Lync application. (Lync needs to be installed on your local device in order to monitor your keyboard activity.)
To ensure optimum performance, your IUanyWare profile is reset at the end of each academic year (between summer and fall); for details, see About the IUanyWare user profile reset.

For help, contact your campus Support Center.

You can also contact your departmental IT Pro.

This is document bcsx in the Knowledge Base.
Last modified on 2018-11-28 12:04:31.

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