Adobe Creative Cloud at IU

Indiana University has renewed its contract with Adobe, under which Creative Cloud software, storage, and services are available to IU faculty, staff, and currently enrolled students.

On this page:

Licensing and installation


Under IU's contract with Adobe, Creative Cloud eligibility is limited to currently enrolled students, current and retired faculty (including faculty emeriti), current staff, and certain affiliates.

To be eligible to use Creative Cloud, students must be admitted to IU and enrolled in or registered for a credit-bearing course. This means that students who are enrolled for a future semester are eligible.

Limit on concurrent activations

IU's Adobe Creative Cloud license allows two concurrent active instances of Creative Cloud. You can install Creative Cloud on as many computers as you wish, but you can only be logged in on two of them at any given time. If you attempt to log into a third instance, you will receive a warning and an opportunity to deactivate (in other words, log out of) the other instances. For this reason, if you have Creative Cloud installed on more than one computer, UITS recommends that you deactivate Creative Cloud any time you are not actively using it.


For full instructions for downloading and installing Adobe Creative Cloud, see Get started with Adobe Creative Cloud.

Clarifications about Creative Cloud

  • While the software installers for the various Creative Cloud apps (such as Photoshop or Illustrator) are managed through the cloud, the desktop applications are still installed locally on your computer. This allows you to choose which applications to install locally rather than having to install the entire suite.
  • Creative Cloud does not encompass all Adobe software, although IU does offer several premium Creative Cloud services such as Typekit, Behance, and Story Plus. Several applications will still be distributed via IUware as individual software packages. For more, see About Adobe software at IU.
    Adobe Stock, the online library of royalty-free photos, videos, illustrations, vectors, templates, and 3D assets, is not included in the IU contract.

Information for departments only

All single-user machines require a named-user installation for all Creative Cloud applications, including Acrobat Pro. On multi-user machines, you can install the serialized version of Creative Cloud applications, but to remain compliant with the terms of IU's contract, all users accessing the software on those machines must meet the eligibility criteria for Adobe usage described above.

  • Using UDM/CPE: All single-user machines must use a named-user license installation for Creative Cloud. The named-user license installer for the Creative Cloud Desktop Application plus Acrobat Pro is available via the Windows Device Management (UDM) and Apple Device Management (CPE) services. (For more about central software provisioning, see Get started with Windows device management and About Apple device management via Jamf Pro (formerly Casper Suite).) Users will then be able to choose additional applications to install. Serialized installers for multi-user machines, including labs, classroom instruction stations, infostations, and so on, are also available via the Global ConfigMgr (UDM) service. Departments may also package Creative Cloud applications for their own UDM site using the Creative Cloud Packager, available from IUware.
  • Not using UDM:/CPE Installers for managed systems not using UDM or CPE services can be built using the Creative Cloud Packager, available from IUware. For important updates and guidelines for packaged installation, see IUware's Creative Cloud Packager installation page.

Get help

Consult the following resources for help with Adobe products at Indiana University:

This is document bdfy in the Knowledge Base.
Last modified on 2019-02-12 14:59:48.

Contact us

For help or to comment, email the UITS Support Center.