About IU Guest accounts for Canvas and IU Expand


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Overview

Canvas and IU Expand are the first applications at Indiana University to implement a new IU Guest account service, which supports authentication via the social providers Google, Facebook, and Microsoft, in addition to a fixed username and password. The new service, which is a component of IU's enterprise authentication service, IU Login, will eventually replace IU's legacy guest service. For now, the information here pertains only to Guest accounts for Canvas and IU Expand. For information about guest access to other IU systems, see Guest accounts at IU.

Important:
  • Guest accounts created with IU's legacy guest service will continue to work with Canvas and IU Expand. See Log in with an IU Guest account below.
  • Email logins created with IU's new Guest account service can be used to log into applications that use IU's legacy guest authentication service, but the legacy service doesn't support social login.

Create an IU Guest account

Anyone can create an IU Guest account and use the account to log into Canvas or IU Expand; however, after logging in, you will only be able to access the courses to which you have been given access.

Sign up with email

The email address you supply will serve as your Guest account username, and you'll create a password to go with it. To sign up using an email address:

  1. Navigate to Canvas or IU Expand.
    • On the Canvas gateway, next to "Need a guest account", click Create one now.
    • In IU Expand, at the upper right, click CREATE AN ACCOUNT, or within an Expand listing, click create an IU Guest account.
  2. On the "Create IU Guest account" screen, click Sign up with email.

    Create IU Guest account screen

  3. On the "Provide your information" screen, fill in the requested information, and then click Continue.
    Note:
    • For "Email", enter the address for an account that belongs to you. You'll need to log into this email account to activate your IU Guest account. Do not use an IU email address to create an email login.
    • To view your password before submitting the form, check the Show box.
  4. If your request was successful, you'll see the "Verify your email - Email sent" screen.

    Log into the email account you entered in the previous step, and open the message from ithelp@iu.edu with the subject "Verify your IU guest email". If you don't see the message in your Inbox, check your Spam or Junk folder.

  5. Click the link in the message to finish creating your Guest account email login. A confirmation email will be sent to your registered address.
  6. You should see a "Success" screen with a link to log into the application where you began this process, Canvas or Expand. To log in, click the link and follow the instructions below in Log in with an IU Guest account.

Sign up with Facebook, Google, or Microsoft

You can sign up using a personal Facebook, Google, or Microsoft account, which will be used to determine your identity and authorize your Guest access. To sign up using a social networking account:

  1. Navigate to Canvas or IU Expand.
    • On the Canvas gateway, next to "Need a guest account", click Create one now.
    • In IU Expand, at the upper right, click CREATE AN ACCOUNT, or within an Expand listing, click create an IU Guest account.
  2. On the "Create IU Guest account" screen, click to select the social networking account with which you want to continue (Facebook, Google, or Microsoft).
  3. You will be prompted to log into the selected social provider. Log into the account as usual, which may include entering a security code.
  4. After a successful login with your social networking provider, you should see a "Success" screen with a link to log into Canvas at IU or IU Expand. To log in, click the link and follow the instructions below in Log in with an IU Guest account.
Note:
The "Success" screen shows the email address registered with your social provider. If you expect to be invited into a Canvas class, share this address with the instructor. The instructor should use this address to add you to the class.

Accept an IU Guest account invitation

Sometimes Guest account invitations are automatically generated in order to enroll a group of users into a specific Canvas or Expand course. If you receive an email invitation to create an IU Guest account, click the link in the email message to accept the invitation and go to the "Create IU Guest account" screen. Then use the instructions above to sign up with email or sign up with Facebook, Google, or Microsoft.

If you do not wish to accept the invitation, discard it. The account will not be activated unless you accept it by clicking the link and completing the account creation process.

Important:
The email or social login for your new Guest account must match the email address to which the invitation was sent. Do not try to create an account with a different email address.

Log in with an IU Guest account

To log into Canvas or IU Expand with your IU Guest account:

  1. Navigate to Canvas or IU Expand, and click Log in. On the IU Login screen, click the Guest tab if it is not already selected.

    Guest tab

    Note:

    Your browser will remember the login method you used last and show you that method by default. To select a different method, click See all login options, and choose your desired method.

    IU Login screen with last-used login method

  2. If you created an email login, click Log in with email. If you created a social login, click the name of the social provider you used to create the account (Facebook, Google, or Microsoft).
  3. Important:
    If you originally signed up with an email address, do not attempt to log in with Facebook, Google, or Microsoft. Conversely, if you signed up using a social networking account, do not try to log in with an email address. Doing so will result in an error.
  4. If prompted, enter the username and password for your email login or social provider.
  5. After logging in, you'll be taken to the Canvas or IU Expand dashboard.
    Note:
    The first time you log into Canvas, you will be asked to accept the "Canvas Acceptable Use Policy" before going to your dashboard.

Add a social provider to an existing Guest account

Account linking is a feature that allows you to enable more than one social provider for your IU Guest account. For example, if you create your IU Guest account with Google and decide later that you want to log in with Facebook, you can link your Facebook account to your existing IU Guest account if the email address associated with your Facebook account is the same as the email address associated with your Google account.

Important:
  • This feature works only if you created your IU Guest account using a social provider. Attempting to link a social login to an email login can result in creating duplicate accounts in Canvas or Expand.
  • Account linking works only if the email address associated with the linked service matches the email address associated with the service used to create your IU Guest account. If the email addresses do not match, a new IU Guest account will be created for the service.

Add a new social login to an existing account

  1. Follow the instructions above to sign up with Facebook, Google, or Microsoft.
  2. On the "Create IU Guest account" screen, click the name of the social provider you want to link to your account.
  3. When prompted, log into the selected social provider with your normal credentials.
  4. If the email address associated with the social provider matches the email address associated with your existing IU Guest account, you will be notified that the provider has been linked to your account. You can now log into Canvas or IU Expand with the new provider or the original one.
Important:
Currently, IU Guest accounts with social login work only with Canvas at IU and IU Expand. You must use an email address and password to log into other IU applications with your Guest account.

Reset the password for an email login

If you forget or wish to change the password for your email login, follow these step to reset your password:

  1. Navigate to Forgot IU Guest Password .
  2. Enter the email address you use for your email login, and click Submit.
  3. Log into the email account you entered in the previous step, look for a password reset message, and open it. Click the link to reset your password.
  4. On the "Create IU Guest Password" page, enter the email address associated with your Guest account and the confirmation code included in the password reset message. Then enter your new password into the "New Password" and "Verify New Password" fields.
  5. Click Change Password.

This is document bgdx in the Knowledge Base.
Last modified on 2020-10-08 05:17:04.

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