About IU Guest accounts
On this page:
- Overview
- Create an IU Guest account
- Accept an IU Guest account invitation
- Log in with your IU Guest account
- Add another login type to an existing IU Guest account
- Change or reset your IU Guest account password
- Change your IU Guest account name
- Change your IU Guest account email address
Overview
IU Guest accounts provide limited access to select applications and services (such as applying to IU, Canvas, and Expand) for individuals with no formal relationship with Indiana University. IU Guest accounts can be created with an email address or with a social login through Facebook, Google, or Microsoft. The extent of IU Guest account access is determined by each service that implements it. Supported login types can vary by service, so each IU Guest account can have any combination of login types (for example, email and Facebook, or Google and Microsoft).
The IU Guest account is entirely separate from any other type of IU account and is unrelated to the IU Guest wireless internet service for IU campus visitors.
IU Guest accounts will not allow authentication to ITHelpLive, but those with IU Guest accounts may use all other support options described in Contact your campus IT Support Center.
For help, contact your campus Support Center.
Create an IU Guest account
Anyone can create an IU Guest account and use the account to log in to IU services that permit IU Guest account access. IU services that permit IU Guest account access will provide a link somewhere on their homepage for creating an IU Guest account. Click that link, and then, to continue, use the instructions below to Sign up with email or Sign up with Facebook, Google, or Microsoft.
Sign up with email
The email address you supply will serve as your IU Guest account username, and you'll create a password to go with it. To sign up using an email address:
- On the "Create IU Guest account" screen, click .
- On the "Provide your information" screen, fill in the requested information, and then click Note:
- For "Email", enter the address for an account that belongs to you. You'll need to log into this email account to activate your IU Guest account. Do not use an IU email address to create an email login.
- To view your password before submitting the form, check the box.
.
- If your request was successful, you'll see the "Verify your email - Email sent" screen.
Log into the email account you entered in the previous step, and open the message from
ithelp@iu.edu
with the subject "Verify your IU Guest email".Important:If you don't see the message in your Inbox, check your Spam or Junk folder. - If you do not receive the verify message in your inbox, you may request another verify email be sent by clicking the button on the "Verify your email - Email sent" screen.
- Click the link in the message to finish creating your IU Guest account email login.
- You should see a "Success" screen with a link to log into the application where you began this process. To log in, click the link and follow the instructions below in Log in with an IU Guest account.
A confirmation email will be sent to your registered address.
Accept an IU Guest account invitation
Sometimes Guest account invitations are automatically generated in order to enroll a group of users into a specific Canvas or Expand course. If you receive an email invitation to create an IU Guest account, click the link in the email message to accept the invitation and go to the "Create IU Guest account" screen. Then use the instructions to Sign up with email or Sign up with Facebook, Google, or Microsoft.
If you do not wish to accept the invitation, discard it. The account will not be activated unless you accept it by clicking the link and completing the account creation process.
Log in with your IU Guest account
IU services that permit IU Guest account access will have a
tab on the IU Login screen (the screen you see after clicking on the service's home page).- On the IU Login screen, click the Note:
Your browser will remember the login method you used last and show you that method by default; for example:
To login using a different method, click
, and then choose your desired method.
tab if it is not already selected.
- If you created your IU Guest account using an email address, click . If you created your IU Guest account using a social login provider, click the name of the provider you used to create your account ( , , or ).
- If prompted, enter the username and password for your email login or social login provider.
Change or reset your IU Guest account password
Change your IU Guest account password
To change the password for an IU Guest account associated with an email address:
- Go to Manage IU Guest account. If prompted, log in with your IU Guest account credentials.
- Click .
- Enter a new password, and then click .
Reset your IU Guest account password
To reset the password for an IU Guest account associated with an email address:
- Go to Reset IU Guest password.
- Enter the email address associated with your IU Guest account, and then click . You will see the "Verify your email - Email sent" screen.
- You will receive an email message at the address you provided from
ithelp@iu.edu
with the subject "ACTION REQUIRED: Reset IU Guest password". Click the button in the message.Important:If you don't see the message in your Inbox, check your Spam or Junk folder. - Enter a new password, and then click . You will see a confirmation page and will receive a password change confirmation email message.
Change your IU Guest account name
To change the name associated with your IU Guest account:
- Go to Manage IU Guest account. If prompted, log in with your IU Guest account credentials.
- Click the pencil icon to the right of your name.
- Edit your name in the "First name" and/or "Last name" fields, and click .
Change your IU Guest account email address
To change the email address associated with your IU Guest account:
- Go to Manage IU Guest account. If prompted, log in with your IU Guest account credentials.
- Click the pencil icon to the right of your email address.
- Enter the new email address, and then click . You will see the "Verify your email - Email sent" screen.
- You will receive a confirmation email message at the address you provided from
ithelp@iu.edu
with the subject "ACTION REQUIRED: Confirm IU Guest email change". Click the button in the message.Important:If you don't see the message in your Inbox, check your Spam or Junk folder.If prompted, log in with the old email address (the one you are changing from), not the new address to which you are changing (where you received the confirmation message). You will see a confirmation page with your account details.
This is document alqt in the Knowledge Base.
Last modified on 2023-05-03 09:06:58.