Manage automatic live transcription in Zoom at IU

• Overview
• Use transcription in Zoom applications
  • Enable live transcription as a host
  • Turn on subtitles and view the live transcript
  • Edit the subtitle font size

Overview

Indiana University's Zoom instance includes automatic live transcription support from Otter.ai. You can enable this service during a Zoom meeting to improve accessibility, although you should not use it if an accommodation request has been received. For accommodation support, contact your campus Accessible Educational Services (AES) office.

Use transcription in Zoom applications

For the best experience, install the Zoom desktop application for macOS or Windows, or download the Zoom mobile app for Android or iOS; see Install Zoom on a laptop, desktop, or mobile device. Automatic live transcriptions will work when joining Zoom meetings from the Chrome web browser without the desktop application, but you may experience lag.

Automatic live transcription does not work in breakout rooms or in the Zoom application for Linux.

Enable live transcription as a host

For participants to view the live transcript, the host needs to enable this feature:

1. In your host control bar, choose Live Transcript.
2. From the "Live Transcript" menu, select Enable Auto-Transcription.

Turn on subtitles and view the live transcript

The meeting host can download the transcript after the meeting has concluded and the video has finished processing:

1. In your meeting control bar, select Live Transcript.
2. To display subtitles on your screen, select Show Subtitles.
3. To view the full transcript, select Full Transcript.

Edit the subtitle font size

1. Launch Zoom.
2. In the upper right corner, choose Settings (  ).
3. Select Accessibility.
4. To adjust the subtitle text size, drag the "Closed Caption Font Size" slider to the left or right.