Duo phone call and SMS alternatives

Indiana University is implementing Duo Universal Prompt on July 12, 2022. Once this change occurs, you will no longer be able to use the phone call and SMS functions for logging into Duo. Instead, UITS recommends one of the following:

• Use the Duo Mobile app to set up a Duo Push to your device.
• Obtain a hardware token.
• Use another option such as:
  • MacBook with Touch ID
  • USB security key
  • Smartphone without using a phone number

For assistance, contact your campus Support Center.