Research computing support at IU

Support for users of Indiana University's research computing and storage systems is provided by various UITS Research Technologies units.

On this page:

System-specific help

Research computing systems

The High Performance Systems (HPS) team operates and supports IU's research computing systems. For documentation on each system, see:

If you have a system-specific question, contact the HPS team.

For help determining which of IU's research supercomputing systems is best suited to meet your needs, use the UITS Supercomputing Pathfinder.

Research databases

UITS Research Data Services operates and supports IU's Research Database Complex (RDC). If you have a question about an RDC account or database, contact RDC Administration.

Research storage systems

The Research Storage team operates and supports the Scholarly Data Archive (SDA) and the home directory file systems mounted on the research computing systems. If you have questions about the SDA or your home directory on a research computing system, or need help with HPSS tools (for example, HSI and HTAR), contact the Research Storage team.

Before storing data on the SDA, make sure you understand the information in Types of sensitive institutional data appropriate for the Scholarly Data Archive at IU.

High performance file systems

The High Performance File Systems (HPFS) team operates and supports the Data Capacitor II and Data Capacitor Wide Area Network II (DC-WAN2) high-performance file systems that are mounted on the research computing systems (at /N/dc2 and /N/dcwan, respectively). If you have questions about using your scratch or project space on the DC2 or DC-WAN2 file system, contact the HPFS team.

Software support

Scientific software and programming tools

The Scientific Applications and Performance Tuning (SciAPT) team manages the site licenses for the scientific applications and programming tools available on IU's research computing systems. If you need help or have questions about using any of the scientific applications or programming tools on IU's research computing systems, contact the SciAPT team.

Statistical and mathematical software

The UITS Research Analytics team administers and supports the statistical and mathematical applications available on IU's research computing systems. If you need help or have questions about using statistical or mathematical applications at IU, contact the Research Analytics team.

Alternatively, support consultations (by appointment only) are offered Monday-Friday 9am-noon at the Research Analytics Center, located on the IU Bloomington campus at Woodburn Hall 200. To schedule an appointment, call 812-855-4724 (IUB) or 317-278-4740 (IUPUI).

Bioinformatics and genome analysis software

The National Center for Genome Analysis Support (NCGAS) provides support for the bioinformatics and genome analysis software available on IU's research computing systems. If you need help or have questions about using the bioinformatics and genome analysis packages at IU, contact NCGAS.

GIS and remote sensing software

UITS Geographic Information System (GIS) Services, part of Research Analytics, provides support for geospatial research, instruction, and administration at IU. This group provides access to GIS and remote sensing software, and technical support to users. Through the Indiana Spatial Data Portal, this group archives and provides access to over 20 terabytes of Indiana geospatial data.

Programming support

The Scientific Applications and Performance Tuning (SciAPT) team provides programming support to IU researchers, and can help migrate, optimize, and parallelize your advanced scientific code.

SciAPT staff also provide short-term consultations and extended consulting services, depending on the needs of your project. In an extended consultation, your project is paired with a SciAPT team member who can work with you, without charge, for many hours over a period of weeks or months. SciAPT's extended consulting service is particularly helpful when you are facing a very complicated and sophisticated programming challenge, or when you are new to supercomputing and need a lot of help.

To request programming support for your research project, contact the SciAPT team.

For help with programming coursework, contact your instructor.

HIPAA security consulting

UITS provides consulting and online help for Indiana University researchers, faculty, and staff who need help securely processing, storing, and sharing data containing protected health information (PHI). If you have questions about managing HIPAA-regulated data at IU, contact UITS HIPAA Consulting. To learn more about properly ensuring the safe handling of PHI on UITS systems, see the UITS IT Training video Securing HIPAA Workflows on UITS Systems. For additional details about HIPAA compliance at IU, see HIPAA Privacy & Security on the University Compliance website.

This is document alfa in the Knowledge Base.
Last modified on 2018-11-28 12:10:48.

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