Research computing support at IU

Support for users of Indiana University's research computing and storage systems is provided by various UITS Research Technologies units.

• System-specific help
• Research computing systems
• Research databases
• Research storage resources
• High-performance file systems
• Software support
• Scientific software and programming tools
• Statistical and mathematical software
• Bioinformatics and genome analysis software
• GIS and remote sensing software
• Programming help
• HIPAA security consulting

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System-specific help

Research computing systems

The High Performance Systems (HPS) team operates and supports IU's research computing systems. For documentation on each system, see:

• Big Red II at Indiana University
• Carbonate at Indiana University
• Karst at Indiana University

If you have a system-specific question, contact the HPS team.

For help determining which of IU's research supercomputing systems is best suited to meet your needs, use the UITS Supercomputing Pathfinder.

Research databases

UITS Research Data Services operates and supports IU's Research Database Complex (RDC). If you have a question about an RDC account or database, contact RDC Administration.

Research storage systems

The Research Storage team operates and supports the Scholarly Data Archive (SDA) and the home directory file systems mounted on the research computing systems. If you have questions about the SDA or your home directory on a research computing system, or need help with HPSS tools (e.g., HSI and HTAR), contact the Research Storage team.

High performance file systems

The High Performance File Systems (HPFS) team operates and supports the Data Capacitor II and Data Capacitor Wide Area Network II (DC-WAN2) high-performance file systems that are mounted on the research computing systems (at /N/dc2 and /N/dcwan, respectively). If you have questions about using your scratch or project space on the DC2 or DC-WAN2 file system, contact the HPFS team.

Software support

Scientific software and programming tools

The Scientific Applications and Performance Tuning (SciAPT) team manages the site licenses for the scientific applications and programming tools available on IU's research computing systems. If you need help or have questions about using any of the scientific applications or programming tools on IU's research computing systems, contact the SciAPT team.

Statistical and mathematical software

The UITS Research Analytics team administers and supports the statistical and mathematical applications available on IU's research computing systems. If you need help or have questions about using statistical or mathematical applications at IU, contact the Research Analytics team.

Alternatively, support consultations (by appointment only) are offered Monday-Friday 9am-noon at the Research Analytics Center, located on the IU Bloomington campus at Woodburn Hall 200. To schedule an appointment, call 812-855-4724 (IUB) or 317-278-4740 (IUPUI).

Bioinformatics and genome analysis software

The National Center for Genome Analysis Support (NCGAS) provides support for the bioinformatics and genome analysis software available on IU's research computing systems. If you need help or have questions about using the bioinformatics and genome analysis packages at IU, contact NCGAS.

GIS and remote sensing software

Programming support

The Scientific Applications and Performance Tuning (SciAPT) team provides programming support to IU researchers, and can help migrate, optimize, and parallelize your advanced scientific code.

SciAPT staff also provide short-term consultations and extended consulting services, depending on the needs of your project. In an extended consultation, your project is paired with a SciAPT team member who can work with you, without charge, for many hours over a period of weeks or months. SciAPT's extended consulting service is particularly helpful when you are facing a very complicated and sophisticated programming challenge, or when you are new to supercomputing and need a lot of help.

To request programming support for your research project, contact the SciAPT team.

HIPAA security consulting