Research computing support at IU

Support for users of Indiana University's research cyberinfrastructure is provided by various UITS Research Technologies units.

• System-specific help
  • Research computing systems
  • Research databases
  • Research storage resources
  • High-performance file systems
  • Advanced Visualization Lab systems and facilities
• Software support
  • Scientific, statistical, and mathematical software
  • Bioinformatics and genome analysis software
  • GIS and remote sensing software
  • Visualization and advanced media software
• Programming help
• Short- and long-term consulting
• HIPAA security consulting

System-specific help

Research computing systems

The High Performance Systems (HPS) team operates and supports IU's research computing systems. For documentation on each system, see:

• Big Red II at Indiana University
• About Carbonate at Indiana University
• About Karst at Indiana University

If you have a system-specific question, contact the HPS team.

For help determining which of IU's research supercomputing systems is best suited to meet your needs, use the UITS Supercomputing Pathfinder.

Research databases

UITS Research Data Services operates and supports IU's Research Database Complex (RDC). If you have a question about an RDC account or database, contact RDC Administration.

Research storage systems

The Research Storage team operates and supports the Scholarly Data Archive (SDA) and the home directory file systems mounted on the research computing systems. If you have questions about the SDA or your home directory space on IU's research computing systems, or need help with HPSS tools (for example, HSI and HTAR), contact the Research Storage team.

High performance file systems

The High Performance File Systems (HPFS) team operates and supports the Data Capacitor II and Data Capacitor Wide Area Network II (DC-WAN2) high-performance file systems that are mounted on the research computing systems (at /N/dc2 and /N/dcwan, respectively). If you have questions about using your scratch or project space on the DC2 or DC-WAN2 file system, contact the HPFS team.

Advanced Visualization Lab systems and facilities

The Advanced Visualization Lab (AVL) team operates and supports advanced media and interactive visualization systems and facilities that help IU researchers extract knowledge from their data, and enable IU students, educators, and artists express their creative visions. If you have questions about using an AVL system or facility, contact the AVL.

Software support

Programming tools and scientific, statistical, and mathematical software

The Research Applications and Deep Learning (RADL) team manages the site licenses for the scientific, statistical, and mathematical applications available on IU's research computing systems. If you need help or have questions about using any of the programming tools, or scientific, statistical, or mathematical applications on IU's research computing systems, contact the UITS Research Applications and Deep Learning team.

Bioinformatics and genome analysis software

The National Center for Genome Analysis Support (NCGAS) provides support for the bioinformatics and genome analysis software available on IU's research computing systems. If you need help or have questions about using the bioinformatics and genome analysis packages at IU, contact NCGAS.

GIS and remote sensing software

Visualization and advanced media software

Advanced Visualization Lab (AVL) consultants help with visualization, interaction, and advanced media software used in AVL facilities. To request help, contact the AVL.

Programming support

The Research Applications and Deep Learning (RADL) team provides programming support to IU researchers, and can help migrate, optimize, and parallelize your advanced scientific code. To request programming support for your research project, contact the UITS Research Applications and Deep Learning team.

Short- and long-term consulting

The RADL, NCGAS, and AVL units also offer short- and long-term consulting services to help IU researchers effectively use scientific, statistical, mathematical, bioinformatics, genome analysis, and visualization software. RADL staff also provides extended consulting for researchers facing complicated, sophisticated programming challenges.

To inquire about each team's consulting services, use the contact links provided above.

HIPAA security consulting