Contact your campus IT Support Center

On this page:


Overview

The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.

Notes:
  • In-person (formerly walk-in) support hours:

    The hours listed below for in-person support locations are for periods when classes are in session. In-person support hours during campus breaks and between semesters may vary.

  • Research computing support:

    Research computing support at IU is provided by the Research Technologies division of UITS. To ask a question or get help regarding Research Technologies services, including IU's research supercomputers and research storage systems, and the scientific, statistical, and mathematical applications available on those systems, contact UITS Research Technologies. For service-specific support contact information, see Research computing support at IU.

  • Duo tokens:

    Duo tokens are available only at the Wells Library (Bloomington) and ICTC 126 (Indianapolis) locations.

Bloomington

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base

In-person support

In-person support at the Herman B Wells Library (fourth floor of the West Tower) is available:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
  • Monday-Thursday: 8:30am-7:30pm
  • Friday: 8:30am-4:30pm
  • Saturday: 12:30pm-4:30pm
  • Sunday: 12:30pm-7:30pm
Note:
The above hours only reflect in-person support availability, not the hours that the building is open. For up-to-date information about Wells Library hours and closures, see Libraries & Hours.

IU Indianapolis

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base

In-person support

In-person support is available at ICTC 126 and the Campus Center Information Desk.

Important:
In observance of Memorial Day, these locations will be closed on Monday, May 27.
Note:
Duo tokens are available only at ICTC 126.

ICTC 126

  • Monday-Thursday: 8am-8pm
  • Friday: 8am-5pm
  • Saturday: 9am-3pm
  • Sunday: Noon-4pm

Campus Center Information Desk

  • Monday-Friday: 11am-4pm
  • Saturday-Sunday: Closed

IU Columbus

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

Information Technology
Phone: 812-375-7555
Email: coithelp@iu.edu

In-person support

In-person support is available at Learning Center (LC) 1507:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU East

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU East IT Help & Training
Phone: 765-973-8375
Email: iueitsup@iue.edu

In-person support

In-person support is available at Hayes Hall 169:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
  • Monday-Thursday: 8am-7pm
  • Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU Fort Wayne

IU Kokomo

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu

In-person support

In-person support is available at Library (KA) 127:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU Northwest

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iu.edu
Online: Request IT Service

In-person support

In-person support is available at Marram Hall 101:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU South Bend

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu

In-person support

In-person support is available at Education & Arts (EA) 1109:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
Important:
On Saturday, August 24, IU South Bend in-person support will be open 10am-2pm.
  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

IU Southeast

Contact

With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Request IT service

In-person support

In-person support is available at the Support Center Front Desk in University Center South 212:

Important:
In observance of Memorial Day, this location will be closed on Monday, May 27.
  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

This is document abxl in the Knowledge Base.
Last modified on 2024-05-23 15:54:52.