Exchange accounts at IU

At IU, Exchange Online allows you to access email, calendar, contacts, and tasks from your personal computer, the web, and mobile devices. Exchange Online integrates fully with Active Directory, enabling administrators to use group policies and other administration tools to manage its features across their environment. Though hosted by Microsoft, Exchange Online is still managed by the IU Exchange administrators and meets the same security and privacy guidelines as the previous Exchange environment.

For more about accessing your Exchange email from your computer or mobile device, see Configure your mail client for Exchange Online.

If you are eligible for an Exchange account, you can get one when you create your first IU computing accounts.

To get an Exchange account if you already have IU computing accounts, see Get additional IU computing accounts.

If you are eligible for an account but you are not presented with the option to create it, try the process again. If you still cannot create the account, contact your campus Support Center.

If you are not eligible for an Exchange account, a full-time staff or faculty sponsor must email Tier 2 Accounts Administration to submit a request for you. All requests need to meet the following criteria:

  • The email request is sent from the sponsor's account.
  • The message clearly states the request for an Exchange account.
  • The request includes the new account holder's username and university status.

When you create an Exchange account, all mail coming from other IU Exchange users goes directly to your Exchange account, ignoring your preferred address. To avoid overlooking mail that may be in your Exchange account, you can do any of the following:

This is document agxv in the Knowledge Base.
Last modified on 2021-06-27 13:57:50.