Change your primary email address and set delivery for your email addresses

Before you begin

Faculty, staff, affiliates, and currently enrolled students can make changes to their primary IU email address and email delivery as described below. Those without an active status (for example, admitted or former students, former employees) cannot. If you do not have an active status, see Continue using your IU-branded email address.

Important:
Indiana University will be transitioning to a single email domain, iu.edu, between now and the end of 2025. For more about the transition, see One Mail. For actions you may need to take, see Prepare for One Mail at IU.
Important:
If your account already has a primary IU email address, and you need to change it (for example, from username@indiana.edu to username@iu.edu), to avoid problems with mailing list subscriptions, website logins, and access to services both inside and outside of IU, you'll need to take several additional steps; see Avoid service interruptions when changing the primary email address for a personal or group computing account at IU.

Your primary IU email address

In some cases, an IU username will have more than one IU email address associated with it. Every account now has an iu.edu email address; see Your IU email address. Additionally, you may have a campus-specific address. Whichever is set as your primary email address is what appears in the IU Directory and the Global Address List. However, either address will deliver mail to your account until the dates specified in the One Mail timeline.

Note:
If you have not yet created your first IU computing accounts, or are a returning IU student with only an Active Directory account, going through the Starter Kit will, in most cases, automatically set your primary IU email address, based on your data from the Office of the Registrar (students), the Office of Academic Affairs (faculty), or IU Human Resources (staff). For instructions, see Create your first IU computing accounts (admitted students, faculty, staff, affiliates, and those returning to IU). If you have recently run the Starter Kit, you will need to wait at least 24 hours before making further changes.

Make selections

Note:
For departmental, student organization, or group accounts, you can change the passphrase if you know the current one. Other account settings must be handled by the account owner.

Your primary IU email address

  1. Individual accounts:

    Go to Manage Your Email.

    Group accounts:

    In a fresh browser in which you have not logged into IU Login, navigate to Manage Your Email. Log in using your group account credentials.

  2. Choose Set your primary e-mail address. Next to "Set primary e-mail address to:", from the drop-down menu, select your iu.edu email address.
    Important:
    If your account already has a primary IU email address, and you need to change it, to avoid problems with mailing list subscriptions, website logins, and access to services both inside and outside of IU, you'll need to take several additional steps; see Avoid service interruptions when changing the primary email address for a personal or group computing account at IU.

Your email address delivery

If you wish to deliver your email to a non-IU email service and are permitted to do so, follow the directions in Forward your IU email to another address using Microsoft Outlook or Outlook on the web.

This is document berh in the Knowledge Base.
Last modified on 2024-01-25 13:12:18.