Change your primary email address

On this page:

Before you begin

Important:
Indiana University will be transitioning to a single email domain, iu.edu, between now and the end of 2025. For more about the transition, see One Mail. For actions you may need to take, see Prepare for One Mail at IU.
Important:
If your account already has a primary IU email address, and you need to change it to your iu.edu address, to avoid problems with mailing list subscriptions, website logins, and access to services both inside and outside of IU, you'll need to take several additional steps; see Avoid service interruptions when changing the primary email address for a personal or group computing account at IU.

About your primary IU email address

In some cases, an IU username will have more than one IU email address associated with it. Every individual account should automatically have an iu.edu email address; see Your IU email address. Additionally, you may have a campus-specific address. Whichever is set as your primary email address is what appears in the IU Directory and the Global Address List. However, either address will deliver mail to your account until the dates specified in the One Mail timeline.

Notes:
  • If you have not yet created your first IU computing accounts, or are a returning IU student with only an Active Directory account, going through the Starter Kit will, in most cases, automatically set your primary IU email address to username@iu.edu. For instructions, see Create your first IU computing accounts (admitted students, faculty, staff, affiliates, and those returning to IU). If you have recently run the Starter Kit, you will need to wait at least 24 hours before making further changes.
  • Unlike individual accounts, a group account may or may not have an iu.edu email address associated with it. You can verify the email addresses associated with a given account at https://access.iu.edu/Email; for a group account, use a fresh browser in which you have not logged into IU Login, and log in with your group account credentials.

Change or set your primary IU email address

  1. Individual accounts:

    Go to Manage Your Email.

    Group accounts:

    In a fresh browser in which you have not logged into IU Login, navigate to Manage Your Email. Log in using your group account credentials.

    Note:
    For departmental, student organization, or group accounts, you can change the passphrase if you know the current one. Other account settings must be handled by the account owner.
  2. Choose Set your primary e-mail address. Next to "Set primary e-mail address to:", from the drop-down menu, select your iu.edu email address.
    Important:
    If your account already has a primary IU email address, and you need to change it, to avoid problems with mailing list subscriptions, website logins, and access to services both inside and outside of IU, you'll need to take several additional steps; see Avoid service interruptions when changing the primary email address for a personal or group computing account at IU.

Related documents

Request a username change for your UITS computing accounts

This is document berh in the Knowledge Base.
Last modified on 2024-04-19 13:46:03.