About creating first computing accounts for admitted students, faculty, staff, and affiliates

If you fit these criteria, you can create your first Indiana University computing accounts:

  • An applicant to the university

    Applicants are ineligible for email, but can create basic accounts; see About accounts for IU applicants.

  • An admitted, enrolled, or distance student

    You can create your accounts when the system has processed you appropriately; this typically is one day after receiving notice of your admittance.

  • A faculty or staff member whose paperwork has been processed by IU Human Resources (HR)
  • A sponsored IU affiliate

On this page:


Create your accounts

Allow yourself 10 to 15 minutes to complete the account creation process. Your session will time out if left inactive for more than 15 consecutive minutes, requiring that you log in and begin the process again.

Important:
Your accounts should be active within 20 minutes. Since the information must propagate through IU systems, however, it may take up to 24 hours before you can log into some services.

If you encounter a problem with the account creation process, copy the full text of any error message and contact your campus Support Center.

Note:
Make sure you know your 10-digit University ID number before proceeding.
  1. Go to Create My First IU Account in One.IU, and click Start.
  2. Enter your last name, date of birth, and University ID number in the fields provided. Click Next.
  3. You will see an Acceptable Use Agreement, which contains rules and policies for IT account use at IU. After you have read the Agreement, enter Yes to agree to these policies, and then click Next.
  4. Select a username from the available options, and then click Next.
  5. Enter the passphrase you want to use in both fields, and then click Next. For information about selecting a valid and secure passphrase, see About your IU passphrase.
  6. Select at least three different passphrase questions from the drop-down list and type the correct answers into the fields provided. If you'd like more questions, click Add Another Question.
  7. By default, IU provides everyone an email address with the @iu.edu domain. To continue, click Next.
  8. The summary provides an overview of your account information. If you've been given an email address, you'll see your designated email service (Umail for those whose sole status is undergraduate; Exchange for all others). To find out more about IU's IT benefits, click Getting Started Guide.

Verify your accounts

Allow the system 20 minutes to process before continuing:

  1. Go to View Accounts in One.IU, and click Start.

  2. The following accounts should be listed as "Created":
    • Active Directory Service
    • The email account(s) you created

    If these are not listed after 24 hours, contact your campus Support Center.

This is document achn in the Knowledge Base.
Last modified on 2016-11-17 06:21:07.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.