Import and export Google data and email

At Indiana University, you may need to move your content from one Google account to another, especially if you experience an account conflict as described in Resolve conflicts between Google at IU and personal Google accounts. Former students can also use the instructions below to preserve data associated with their Umail accounts.

Important:
Take care to store institutional data using the appropriate resources. For details, see Options for storing files at IU.
Note:
When moving content between Google accounts in the same domain (e.g., from one Google at IU account to another Google at IU account), you may wish to transfer ownership instead of exporting and importing your files. For instructions, see Transfer file ownership.

On this page:


Export your app-specific data

To download specific data from your apps (e.g., Drive, Calendar, Contacts):

  • Drive: Download a file.
    Note:
    Collaborators for personal folders will not be retained.
  • Calendar: Export your calendar.
  • Contacts: To export your Google at IU contacts:
    1. Visit https://contacts.google.com and log in with the Google account you wish to export from.
    2. On the left, select More, and then Export.
    3. Select your preferred file format; if you wish to import your contacts into another Google account, select the Google CSV format.
    4. Click Export, and then store the file to your local device.
  • Mail: To preserve your email, UITS recommends that you forward any messages to a separate email account. Unfortunately, it is not possible to forward more than one message at a time within Gmail.

    To forward a message in Gmail:

    1. Visit https://gmail.com and log in with the Google account you wish to export from.
      Note:
      If you are exporting mail from your Umail account, you will need to log in with username@umail.iu.edu as your email address and your vendor password. To reset your vendor password, see the "Resetting your Umail vendor password" section of Umail at IU.
    2. Click the message you would like to forward.
    3. In the upper right corner, you should see the time and date at which you received the message. To the right of this, click the button with three stacked dots.
    4. In the resulting drop-down menu, click Forward.
    5. Enter the email address of the separate email account.
    6. Click Send.

Import your app-specific data

You may move specific content into Google apps using the following methods.

Transfer all data to a separate Google account

To transfer all Drive files and messages from your Umail at IU or Google at IU account to another Google account, do the following:

Notes:
  • Before you begin the transfer, UITS recommends that you delete any Drive and Mail data that you no longer need.
  • If you do not own a particular file, then it will not be transferred for you. To retain access, the current owner will need to either transfer ownership or share the file with your new address.
  1. Visit Transfer Your Content.
  2. Sign in:
    • If you are transferring Umail at IU data, log in with username@umail.iu.edu and your vendor password. If you need to reset your vendor password, go to Umail and click Set Umail password.
    • If you are transferring Google at IU data, log in with username@iu.edu.

    You'll be redirected to CAS. Log in with your IU username and passphrase, and then authenticate with Duo.

  3. Under "Enter a destination account", enter the email address associated with your separate Google account. Click SEND CODE.
  4. A code will be sent to the address you entered in the previous step. To retrieve this code, log into your separate account, open the message whose subject is "Verify your account", and click Get confirmation code. In the new tab that opens, copy your code and click CONTINUE.
  5. Under "Verify your destination account", paste or enter the code from the previous step. Click VERIFY.
  6. Under "Select content to copy and transfer", you can transfer your Drive files, email messages, or both. By default, both will be selected. To de-select either Drive or Gmail, click its blue toggle.
  7. When you're ready to begin the transfer, click START TRANSFER. You should receive an email message at the address you listed in step 3 once the transfer is complete.

This is document aitl in the Knowledge Base.
Last modified on 2019-01-30 16:19:52.

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