Import and export Google data and email

At Indiana University, you may need to move your content from one Google account to another, especially if you experience an account conflict as described in Resolve conflicts between Google at IU and personal Google accounts. Former students can also use the instructions below to preserve data associated with their Umail accounts.

Take care to store institutional data using the appropriate resources. For details, see Options for storing files at IU.
When moving content between Google accounts in the same domain (e.g., from one Google at IU account to another Google at IU account), you may wish to transfer ownership instead of exporting and importing your files. For instructions, see Transfer file ownership.

On this page:

Export your data

Download specific app data

To download specific data from your apps (e.g., Drive, Calendar, Contacts):

  • Drive: Download a file.
    Collaborators for personal folders will not be retained.
  • Calendar: Export your calendar.
  • Contacts: To export your Google at IU contacts:
    1. Visit and log in with the Google account you wish to export from.
    2. Use the checkboxes or stars to select the contacts you want to export.

      Optionally, at the top of the checkbox column, use the checkbox drop-down menu to identify a custom grouping (e.g., All, Starred, or Unstarred) of contacts to select:

      Google checkbox selection drop-down menu
    3. From the More drop-down menu, select Export, and then, in the "Export contacts" window, choose which contacts to export (e.g., selected contacts, a specific group, or all of them) and the preferred file format:
      • Google CSV format (for importing into another Google account)
      • Outlook CSV format (for importing into Outlook or another application)
      • vCard format (for importing into Apple Address Book or another application)
    4. Click Export, and then store the file to your local device.
  • Mail: To preserve your email, UITS recommends that you forward any messages to a separate email account. Unfortunately, it is not possible to forward more than one message at a time within Gmail.

    To forward a message in Gmail:

    1. Visit and log in with the Google account you wish to export from.
      If you are exporting mail from your Umail account, you will need to log in with as your email address and your vendor password. To reset your vendor password, see the "Resetting your Umail vendor password" section of Umail at IU.
    2. Click on the message you would like to forward.
    3. In the upper right corner, you should see the time and date at which you received the message. To the right of this, click the button with three stacked dots.
    4. In the resulting drop-down menu, click Forward.
    5. Enter the email address of the separate email account.
    6. Click Send.

Import your data

You may move content into Google apps using the following methods.

This is document aitl in the Knowledge Base.
Last modified on 2018-11-28 11:54:41.

Contact us

For help or to comment, email the UITS Support Center.