Install the IU Print BYOD Package

• Overview
• Windows
• macOS
• Troubleshoot

Overview

Any member of the IU community with a valid and active CrimsonCard may send jobs to the university-wide secure release print queues. The IU Print BYOD Package allows you to use these queues on your personal Windows or macOS device.

You may release your print jobs at any public student device. For information on printing fees, see print pricing.

Windows

1. Download the installer from IUware.
2. In your Downloads folder, locate the IU Campus Queues_for_x64.exe file and open it.
3. If prompted by Windows SmartScreen, select More info, and then Run anyway. The IU Print BYOD Package is safe to run.
4. Select Install.
5. After installation is complete, select Finish.
6. When you are ready to print, select either IU Campus Black & White Printer or IU Campus Color Printer.
7. After submitting your job, a pop-up will appear asking for your username. Enter your username and select Print.
8. Go to a convenient public printer and release the job.

macOS

1. Download the installer from IUware.
2. In your Downloads folder, locate the IU-Campus-Queues-v2.0.dmg file and open it.
3. In the window that appears, locate the Popup.pkg file and open it.
4. Select Continue, and then Continue again. You may ignore the "Important Information" box.
5. Select Install and enter your administrator credentials if prompted.
6. After installation is complete, select Close.
7. If prompted, you may move the installer to the trash.
8. When you are ready to print, select IU-Campus-BW-Printer or IU-Campus-Color-Printer.
9. After submitting your job, a pop-up will appear asking for your username. Enter your username and select Print.
10. Go to a convenient public printer and release the job.

Troubleshoot

• The BYOD package will not work on IU Guest wireless. Use eduroam or IU Secure for on-campus wireless internet connections.
• Third-party firewall applications may block your device from reaching the IU Print server. Example errors include:
  • Failed to connect to host EWA-PRNP01 on port 28203
  • Failed to contact the popup server

  If you are already connected to eduroam or IU Secure, temporarily disable your firewall and try again. If your print is successful, configure your firewall to allow outbound connections to EWA-PRNP01.ADS.IU.EDU on port 28203.