ARCHIVED: Read Exchange mail using IMAP in Mozilla Thunderbird for Windows
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Configure a new account
Thunderbird for Windows uses an Account Wizard to help you configure your email account(s). The Account Wizard should start the first time you launch the application. Choose . If the wizard doesn't start, from the main menu, hover over , select , then click and choose .
After the Account Wizard starts, to set up Thunderbird to read your Exchange mail:
- In the "Mail Account Setup" window:
- Next to "Your name:", enter your name as you want it to appear in the "From:" field of your outgoing messages.
- Next to "Email address:", enter your Indiana University email address.
If you are unsure of your exact IU email address, see Your IU email address.
- Next to "Password:", enter your IU passphrase.
- Click .
- Thunderbird will now try to find the settings for your IU email account automatically. This process will most likely not result in the correct account settings, but let the process finish. When Thunderbird fails to find the correct settings, it will provide new fields to manually set up the account.
- In the "Mail Account Setup" window, next to Incoming, select from the drop-down list.
- In the "Server Name" field, enter
imap.exchange.iu.edu
. - Next to "Port", make sure that
993
is entered. - In the "User Name:" field, make sure your IU username is entered.
- For "SSL", select .
- For "Authentication", select .
- Beneath the Incoming settings in the "Mail Account Setup" window, in the Outgoing row, complete the following settings:
- Below "Server hostname:", enter
mail-relay.iu.edu
. - Below "Port:", enter
587
. - Below "SSL", select .
- Below "Authentication", select .
- Next to "User Name:", enter your IU username.
- Below "Server hostname:", enter
- Click to exit the "Mail Account Setup" window.
Read and send mail
To read your mail, launch Thunderbird and find the account you just added in the Folders pane on the left. Under the account name, click IU passphrase and click to download your messages.
; you may have to click the corresponding (plus sign) to see the account's folders. If prompted, enter yourWhen you send mail, you should see the "Mail Server Password Required" window. Enter your passphrase, and then click
. If you want Thunderbird to remember your passphrase, select before clicking .If you have folders in your Exchange account that don't appear in Thunderbird:
- After following the steps above and making sure Thunderbird can download messages from your Inbox, right-click the account name in the folder list, and then choose .
- Check the box next to each folder you want to access, and then click
You may have to click the
(plus sign) next to "Inbox" to see all your folders; if you have subfolders, you will have to click the (plus sign) next to the parent folder to view them.
.
- When you're finished, click at the bottom.
If you have difficulties sending mail from Thunderbird, try reducing the maximum number of server connections to cache to 1:
- From the menu, select .
- In the section for your IMAP account, click and then .
- Under "Maximum number of server connections to cache", enter
1
.
To resolve other IMAP mail client errors, see ARCHIVED: If you have problems sending mail from your IMAP mail client.
This is document anid in the Knowledge Base.
Last modified on 2021-04-13 08:32:48.