Restore files from the Commvault web console for a Linux or Windows VM using the restore-only agent

The following instructions assume that you have installed the Commvault restore-only agent prior to initiating the restore. If not, see Commvault restore-only agent installation procedures.
  1. Open your web browser and navigate to
  2. Log in using the same account you use for administrating your virtual machines (VMs) in vSphere. The syntax you will use for the Username field should be ADS\<username>.

    If prompted, log in with your IU username and passphrase.

  3. Once you are logged in, you will see the following window:
    Commvault My Applications window
  4. From the above window, click My Data. From the window that opens, click VMs.
    My data
  5. Commvault will begin the process of creating a new window and loading the VMs to which you have access. Once loaded, the new window will appear like the following:
    Commvault My Data window
  6. In order to select a server to restore files from, left-click the name of the VM. This can be found under the "Computers" heading.
  7. You will be redirected to a new window; an icon will spin while Commvault locates the VM and reads through the indexed backup data for that server. Once the index has been successfully read and loaded, you should see the directory structure available for restore.
    Commvault Restore Files directory window
    By default, Commvault will load the data for the latest backup that has been copied to primary storage. If you need to restore data from a previous backup, use the following steps to adjust the backup data you are browsing. Otherwise continue on to step 7.
    1. Click the down arrow in the text box directly under the Logout, Preferences, English, and Help menu options.
      Commvault options to restore backups (a080c)
    2. From the submenu that opens, choose either Show backups as of a specific date or Show backups for a date range.
      Commvault restore backup submenu
  8. Browse to the directory that contains the file/s you want to restore. Once there, you will see a list of available files.
    Commvault files available to restore
  9. Click the checkbox next to the file/s you want to restore, and then click the Restore button directly to the right of the "Restore Files" heading.
  10. The "Restore Options" window will appear.
    Commvault Restore Options window
  11. Select the destination path to where you will restore the files by clicking the yellow folder icon at the end of the text box. A browse window will appear.
  12. Once you have picked the directory where the files will be restored to, click the checkbox to the left of the directory name, and then click the Select button at the bottom of the screen. You will see the following window:
    Commvault Select Restore Destination Path window
  13. The path you selected is now represented in the text box. Double-check that this is the path you want to restore to, and whether or not you want to overwrite any files or folders within that path. If everything looks fine, select the Restore Now button to start the restore process.
    Commvault Restore Options window
  14. To monitor the progress of the restore process, open a remote session to the VM you are restoring the files to. Verify the files and folders are being created within the destination path you defined in step 12.
  15. If issues arise during the browsing process, email Storage and Virtualization; include the name of the VM, the date and time that you are attempting to restore from, and a brief description of the issue.

This is document anjn in the Knowledge Base.
Last modified on 2019-03-11 19:24:20.

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