IU UniCom feature comparison
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Note: For Mac users, UITS recommends Lync for Mac to connect to UniCom at Indiana University. Communicator for Mac and Messenger for Mac are not supported.
For Indiana University's UniCom service, the features you can use depend on your configuration, as well as on what equipment and software you have. The main differences between the configurations relate to the connection between your phone line and the phone features available through UniCom:
- In UniCom Basic, your office phone line and the UniCom phone capability operate mostly independently of each other, so UniCom calls and regular calls will function differently. Students may also use UniCom Basic, since no phone number is associated with UniCom calls.
- In UniCom Enterprise Voice, your phone line is routed exclusively through UniCom, allowing maximum integration between phone and computer features. UniCom Enterprise Voice includes all the features of UniCom Basic. Only faculty and staff are eligible for Enterprise Voice.
See the table below for detailed descriptions.
In UniCom Enterprise Voice, you can only associate one phone line with UniCom. If you have multiple phone lines, you may want to discuss your situation with IU Telecommunications to determine what configuration is best for you. Call 812-856-2287 (IUB) or 317-274-3004 (IUPUI).
To change your UniCom mode, fill out the Telecommunications Request Form.
|Headset with microphone||
|UniCom Enterprise Voice|
|Lync for Windows||
For an introduction to UniCom, including how-to PDFs and videos, see UniCom.
This is document awxm in the Knowledge Base.
Last modified on 2015-03-05.
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