Connect to the network in IUB or IUPUI campus housing

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Before you begin

You need a University account before you can connect to the IU network. If you are a student, you receive that account when you create your first computing accounts, or during orientation. If you are a visiting scholar or faculty member, make arrangements with your sponsoring department for a University account.


Wireless connections

Connect your device to eduroam, if available.

If eduroam is not available, and you want to configure your own wireless access point, see Configure a wireless access point at IUB if your campus residence does not yet have wireless.

Wired (Ethernet) connections

Before you can make a wired connection

To connect a wired (Ethernet, cabled) device to the IU network, you first need to register the device.
If your device needs to be manually registered on the network by a UITS consultant, but for any reason you miss your appointment, your device will be removed from the network for security reasons. Contact the Support Center to reschedule an appointment.

Equipment you need

  • Your device will need a 10BASE-T or faster Ethernet adapter or card to connect to the IU network. Your laptop or desktop may have an Ethernet card installed; an 8-pin Ethernet port will look similar to the following:
    RJ45 port
    RJ45 Ethernet port
  • You will also need a network cable:
    • IU Bloomington: In Briscoe, Collins Edmondson, Collins Cravens, Spruce Hall, 3rd & Union, Tulip Tree apartments, Wells Quadrangle, Read, Forest, Foster, Hillcrest, Wilkie, Teter, Union Street Center, and Walnut Grove, you will need to provide your own standard Cat 5 or Cat 6 Ethernet straight-through patch cord.

      Campus View, McNutt, and Eigenmann use both standard Ethernet cables and IU wall cables, depending on the location. If connecting to an in-room access point, use a standard straight-through patch cord. If connecting to a wall jack, use the IU proprietary crossover cable provided.

      In all other campus housing, you will find an IU proprietary Ethernet crossover cable attached to the wall data jack. If the cable is not provided to the client upon arrival, inform the client that TCC is open for walk-in IU crossover cable pickups.

    • IUPUI: In Ball Residence Hall, the Campus Apartments on the Riverwalk, North Hall, and the Tower, use a standard Ethernet cable.

    Purchase a standard Cat 5 or Cat 6 Ethernet straight-through patch cord at any electronics store.


For wired connectivity through an Aruba 303H access point: The E0/PT port is inactive. Use the E1 through E3 ports, which provide standard Ethernet connectivity with a straight-through cable only; see image below.

Aruba 303H ports: E1 through E3 provides standard Ethernet connectivity

Aruba 303H access point

Get help

If you are having problems connecting your computer, contact the Support Center. If necessary, Support Center staff will forward information about the problem to TCC consultants, who can do the following, as needed:

  • Install appropriate vendor-supplied Ethernet card drivers compatible with your supported operating system. You must have your Ethernet card already installed before the consultant arrives.
  • Check the data jack to make sure it's working.
  • If only one of the two room data jacks is working, temporarily provide an Ethernet hub for the second computer, until the other jack can be activated.

TCC consultants will not do the following:

  • Install hardware or assist you with installing your own hardware. This includes scanners, printers, CD or DVD drives and burners, sound cards, graphics cards, or any peripherals.
  • Provide a hub to connect multiple computers within your on-campus residence. They will help you configure a hub you supply, but it must meet IU's IT policies. For more, see Connect multiple computers to a single data jack in IUB or IUPUI campus housing.
  • Install/upgrade operating systems or applications, including Microsoft 365 apps. For this type of assistance, contact your campus Support Center. For more, see Recommended Windows operating systems at IU.

    The only exception is that consultants will provide in-room service to assist you in installing communications software (for example, SSH Secure Shell, MacSFTP), web browsers, security software, and service packs insofar as this facilitates your connection to the IU network.

Further information

This is document cafw in the Knowledge Base.
Last modified on 2022-11-14 14:44:22.