Create your first IU computing accounts (admitted students, faculty, staff, affiliates, and those returning to IU)


You can create your first Indiana University computing accounts if you are:

  • An applicant to the university: Applicants are ineligible for email, but can create basic accounts; see Accounts for IU applicants.
  • An admitted, enrolled, or distance student: You can create your accounts when the system has processed you appropriately; this typically is one day after receiving notice of your admittance.
  • A faculty or staff member whose paperwork has been processed by IU Human Resources (HR)
  • A sponsored IU affiliate
Note for those returning to IU:

If you have returned to IU after being away, you should go through the process on this page to set up your accounts, even if you still have access to some of the systems you had access to before leaving.

  • If you begin and the system says you have active accounts, you're all set and do not need to continue.
  • If the system says you aren't eligible, your status likely hasn't been completely processed; wait two days and then try again. If you still can't complete the process, contact your campus Support Center.
  • If you are now an employee and the system says you don't have an Exchange account, follow the steps in Get additional IU computing accounts to create an Exchange account.

Create your accounts

Allow yourself 10 to 15 minutes to complete the account creation process. Your session will time out if left inactive for more than 15 consecutive minutes, requiring that you log in and begin the process again.

Your accounts should be active within 20 minutes. Since the information must propagate through IU systems, however, it may take up to 24 hours before you can log into some services.

If you encounter a problem with the account creation process, copy the full text of any error message and contact your campus Support Center.

Make sure you know your 10-digit University ID number before proceeding.
  1. Go to Create My First IU Account.
  2. Enter your last name, date of birth, and University ID number in the fields provided. Click Next.
    If you have multiple unhyphenated last names, enter all of your last names with no spaces between them.
  3. You will see an Acceptable Use Agreement, which contains rules and policies for IT account use at IU. After you have read the Agreement, enter Yes to agree to these policies, and then click Next.
  4. Select a username from the available options, and then click Next.
  5. Enter the passphrase you want to use in both fields, and then click Next. For information about selecting a valid and secure passphrase, see Your IU passphrase.
  6. Select at least three different passphrase questions from the drop-down list and type the correct answers into the fields provided. If you'd like more questions, click Add Another Question.
  7. By default, IU provides everyone an email address with the domain. To continue, click Next.
  8. Select a device to enroll in Two-Step Login (Duo), and then click Next.
  9. Following the instructions, use the Duo Control Panel to enroll your device, and then click Next.
  10. The summary provides an overview of your account information. If you've been given an email address, you'll see your designated email service (Gmail at IU for those whose sole status is undergraduate; Exchange for all others). To find out more about IU's IT benefits, click Getting Started Guide.

Verify your accounts

Allow the system 20 minutes to process before continuing:

  1. Go to Your Accounts.
  2. The following accounts should be listed as "Created":
    • Active Directory Service
    • The email account(s) you created

    If these are not listed after 24 hours, contact your campus Support Center.

This is document achn in the Knowledge Base.
Last modified on 2021-09-07 14:29:12.