How do I create a new IU email address?

Note:
Everyone at Indiana University has a username@iu.edu email address, even if they already have another email address based on campus affiliation. If username@iu.edu is not your primary email address, messages sent to username@iu.edu will be automatically forwarded to your primary email address.

To create a new email address (if you are affiliated with more than one campus, for example):

  1. Individual accounts:

    Go to Email Management in One.IU, and click Start.

  2. Group accounts:

    In a fresh browser (i.e., in a browser in which you have not logged in using the Central Authentication Service), navigate to https://access.iu.edu/Email. Log into CAS using your group account credentials.

  3. Click Create new email address.
  4. You will see displayed the additional IU email addresses for which you are eligible.

    If you have recently registered at a new campus, allow one business day for it to appear on this list. If it does not, contact the Office of the Registrar (for students) or the Office of Human Resources (for faculty and staff) on your new campus; see How do I contact the Office of the Registrar at each IU campus? or How do I contact the human resources office at each IU campus?

  5. Select the appropriate new address, and click Create Address. On the page that appears, your email address and your current delivery information will be displayed.
Important:
To receive mail sent to your new address, you do not need to set it as your primary email address (i.e., the address that's displayed in the IU Address Book and the Global Address List). If you want to set your new address as your primary email address, you must take several additional steps (before and after changing your primary email address) to avoid interrupting your email service and/or system accessibility. These steps are detailed in Guidelines for avoiding service interruptions when changing the primary email address for a personal or group computing account at IU. If you cannot (or do not wish to) follow these precautionary guidelines, do not change your primary email address. For more, see Your primary IU email address.

This is document aufj in the Knowledge Base.
Last modified on 2017-07-10 16:45:27.

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