ARCHIVED: Access and use IUanyWare with Citrix Receiver for Web

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If you are working on a computer that does not have the Citrix Receiver installed, you can still access IUanyWare virtualized applications via iuanyware.iu.edu. Your computer will use Citrix Receiver for Web, also called Citrix Receiver for HTML5.

Note:
UITS recommends that you use the full version of Citrix Receiver with IUanyWare, rather than using Citrix Receiver for Web; for instructions for using the full version, see Set up and use IUanyWare.

On this page:


Launch an IUanyWare application or desktop

Important:
All IUanyWare logins require Two-Step Login (Duo), though they do not go through IU Login. For IUanyWare status updates, visit Status.IU.
Note:
As of July 27, 2017, you'll see the same interface whether you log in via iuanyware.iu.edu or via storefront.iuanyware.iu.edu. After login, by default, you'll be taken to your FAVORITES tab. You don't need to use the storefront.iuanyware.iu.edu URL except to configure the Citrix Receiver, which the IUanyWare team does not recommend doing.

To launch an application or desktop in IUanyWare:

  1. In your browser, navigate to iuanyware.iu.edu/ and click Log in.
  2. On the login screen, enter your IU username and passphrase, and then click Log On.
  3. On the Duo screen, complete a Two-Step Login using the Duo option of your choice. For more, see Get started with Two-Step Login (Duo) at IU.
  4. On the "Welcome" screen, click Use light version.
  5. When the storefront appears, select the DESKTOP or APPS tab.
  6. Click the icon of the desktop or app you wish to launch.

Some applications, such as SPSS or Outlook, may open multiple windows within one application. However, each application is limited to the dimensions of the browser window, and the entire application is hosted from one browser tab:

IUanyWare application in browser window

Use the toolbar

Citrix Receiver for Web has a floating toolbar that you can move to any part of the screen within the application through the browser.

Expand or collapse the toolbar

To collapse the toolbar, at the top of your browser window, hover over the icon that looks like a half circle with three bars inside it (Half circle icon with three bars inside). It will change to an icon that looks like a circle with three white lines inside it that go three quarters of the way around it (Full circle with three white lines inside that go 3/4 of the way around it). Click this icon to expand or collapse the HTML5 toolbar.

Move the toolbar

To move the toolbar, at the top of your browser window, hover over the icon that looks like a half circle with three bars inside it (Half circle icon with three bars inside). It will change to an icon that looks like a circle with three white lines inside it that go three quarters of the way around it (Full circle with three white lines inside that go 3/4 of the way around it). Click, hold, and drag this icon to the desired location.

Access full screen view

To change to full screen view, use your standard shortcut (e.g., press F11). If this doesn't work, from the toolbar, click the circle containing four outward-pointing arrows ( Circle with four outward-pointing arrows inside it ).

Copy text

From your IUanyWare session to your local computer

Note:
You cannot move images or formatted text out of an IUanyWare session.

To copy unformatted text from your IUanyWare session to your local computer:

  1. In your IUanyWare session, highlight the text you want to copy.
  2. Copy the text using Ctrl-c (command-c on a Mac) or another copy function.
  3. Select the clipboard icon ( Clipboard ). The text you copied will appear in the clipboard, with all formatting stripped.
  4. Highlight the text that appears in the clipboard, and use Ctrl-c (command-c on a Mac) or another copy function to copy the text.
  5. You'll see a message stating "Copied to device clipboard", which confirms that the text has been copied to your local computer.
  6. Paste the unformatted text into the local application of your choice.

To an IUanyWare session from your local computer

Note:
You cannot move images or formatted text into an IUanyWare session.

To copy unformatted text to an IUanyWare session from your local computer:

  1. On your local computer, highlight the text you wish to copy.
  2. Copy the text using Ctrl-c (command-c on a Mac) or another copy function.
  3. In the IUanyWare toolbar, select the clipboard icon ( Clipboard ).
  4. Press Ctrl-v (command-v on a Mac) to paste the text into the IUanyWare clipboard.
  5. You'll see a message stating "Copied to session clipboard", which confirms that the text has been copied to your IUanyWare session.
  6. Paste the text into the IUanyWare application of your choice.

Upload and save files

Citrix Receiver for Web does not map local drives into your IUanyWare session. UITS recommends that you manage your files through a cloud storage service or file share that is accessible through IUanyWare; for more, see Work with files when using an IUanyWare application

You can also upload files one at a time using the upload tool in the HTML5 toolbar:

  1. In the toolbar, select the upload icon ( Arrow pointing up into cloud ), which looks like an arrow pointing up into a cloud.
  2. On your local computer, select the file you wish to upload and click Open.
    Note:
    Select only one file at a time. The upload tool can upload a zipped folder, but will not upload a folder that is not zipped.
  3. In the "Upload To:" window, select one of the cloud storage options listed under "Computer", and then click OK.

You will now be able to access your file in your IUanyWare session from the cloud storage option of your choice.

Download files to your local computer

You have two options for moving files from your IUanyWare session to your local computer.

Option one

  1. While the file in your application is open, click Save.
  2. In the left panel of the "Save As" dialog box, open the This PC drop-down menu and select Save To My Device.

Your file will be saved in the Downloads folder of the browser you are using for your IUanyWare session.

Option two

  1. In the toolbar, click the download icon ( Arrow pointing down out of a cloud ), which looks like an arrow pointing down out of a cloud.
  2. In the "Open" dialog box, locate and select the file you want to download to your local computer, and then click Open.
    Note:
    Select only one file at a time. The upload tool can upload a zipped folder, but will not upload a folder that is not zipped.

Your file will be saved in the Downloads folder for the web browser you are using for your IUanyWare session.

Print

Citrix Receiver for Web will not inherit the default printer of your local computer. You'll need to choose a printer available in IUanyWare, or save the file to cloud storage or to the local computer so that you may print elsewhere.

This is document apbf in the Knowledge Base.
Last modified on 2018-04-06 15:28:34.