Get started with Two-Step Login (Duo) at IU
Enroll a first device
To begin enrolling a first device with Two-Step Login (Duo):
-
Go to Two-Step Login (Duo).
If prompted, log in with your IU username and passphrase.
Note:If you have a special exception to use Duo telephony features, see the SMS or phone instructions in About Duo telephony features. - If you see the "Protect Your Indiana University Account" screen, you'll need to enroll a device. Use the Duo Control Panel (the panel with the IU logo) to add your device by following the step-by-step instructions, which you will also find below based on your device:
Smartphone (iOS, Android, Windows)
You can two-step with Duo's mobile application, Duo Mobile.
- In the Duo Control Panel, click .
- Select , and click .
- Enter your device's phone number, verify that it's correct, and then click .
- Select your device's operating system, and click .
- Follow the instructions in the Duo Control Panel to install the Duo Mobile app on your smartphone.
- Once Duo Mobile is installed, click Duo Control Panel. in the
- Follow the instructions to activate Duo Mobile on your smartphone.
- Once Duo Mobile is activated, click Duo Control Panel and it will refresh with the "My Settings & Devices" page, where your newly added device should be listed. in the
Tablet (iOS or Android)
You can two-step with Duo's mobile application, Duo Mobile.
- In the Duo Control Panel, click .
- Select , and click .
- Select your device's operating system, and click .
- Follow the instructions in the Duo Control Panel to install the Duo Mobile app on your tablet.
- Once Duo Mobile is installed, click Duo Control Panel. in the
- Follow the instructions to activate Duo Mobile on your tablet.
- Once Duo Mobile is activated, click Duo Control Panel and it will refresh with the "My Settings & Devices" page, where your newly added device should be listed. in the
MacBook with Touch ID
You can two-step with Duo by touching the Touch ID sensor on your MacBook while in the Chrome browser.
- Make sure you're using Chrome (version 41 or later).
- In the Duo Control Panel, click .
- Select , and click .
- Click ; a pop-up window will display to continue enrollment.
- Tap the Touch ID sensor to enroll your MacBook. If prompted to give Duo access to Touch ID information, click .
- The Duo Control Panel will refresh with the "My Settings & Devices" page, where your newly added device should be listed.
USB security key
You can two-step with Duo by tapping or inserting your USB security key.
To see how this works, view a video about using a USB security key with Duo.
- Be sure you're using a supported browser (Firefox version 60 or later, or Opera version 54 or later). Insert the token into your device's USB port.
- In the Duo Control Panel, click .
- Select , and then click .
- Click , and a pop-up window will display to continue enrollment.
- The system will automatically contact your device for approval. Depending on the model, you'll need to tap, insert, or press the button on your USB security key to complete the enrollment.
- The Duo Control Panel will refresh with the "My Settings & Devices" page, where your newly added device should be listed.
Single-button hardware token
If you have a single-button hardware token, the Support Center or your IT Pro has probably already enrolled it with your Two-Step Login (Duo) account. To confirm, go to Two-Step Login (Duo) and click the green button. If the button instead reads "Enroll a device" (rather than "Your devices & settings"), you will need to visit a Support Center walk-in location with a photo ID to have the token added to your account.
To see how this works once set up, view a video about using a single-button hardware token.
Smartphone without using a phone number
You can two-step with Duo's mobile application, Duo Mobile.
- In the Duo Control Panel, click .
- Select , and click .
- Select your device's operating system, and click
If your phone's operating system is not listed, choose Rename a device.)
. (Your device may be named "Android" by default, but if you wish, you can rename it later; see
.
- Follow the instructions in the Duo Control Panel to install the Duo Mobile app on your smartphone.
- Once Duo Mobile is installed, click Duo Control Panel. in the
- Follow the instructions to activate Duo Mobile on your smartphone.
- Once Duo Mobile is activated, click Duo Control Panel and it will refresh with the "My Settings & Devices" page, where your newly added device should be listed. in the
This is document bfgm in the Knowledge Base.
Last modified on 2023-08-18 13:50:34.