How do I set up and use IUanyWare?

Follow these instructions to access IUanyWare from various devices.

For help with IUanyWare, contact your campus Support Center, or search this Knowledge Base.

On this page:


Windows and OS X/macOS

To access and use IUanyWare virtualized applications on a computer running Windows or OS X, you must first download and install the default version of Citrix Receiver. After installing Citrix Receiver, you can configure it to connect to the IUanyWare server, and then use it to launch the available virtualized applications. Alternatively, you can use your favorite web browser to access the IUanyWare website, and then launch the virtualized applications from there.

Installing Citrix Receiver

Notes:
  • Follow these instructions to download and install the latest supported version of Citrix Receiver. UITS does not support the use of any other version.
  • Your computer should be running Windows Vista or later, or OS X 10.6 or later.
  • Use the browser of your choice to install Citrix Receiver and launch IUanyWare.

    On January 12, 2016, Microsoft ended support for Internet Explorer versions prior to version 11. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11.

  • The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Receiver:

  1. Go to receiver.citrix.com.
  2. The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
  3. On Windows:
    1. Your download will automatically launch; click the installer to run it.
    2. Leave Enable Single Sign-on unchecked.
    3. If you wish to add your account now, click Add Account and then proceed to Launching IUanyWare applications, below.

    On a Mac:

    1. A new Citrix page will open. Double-click the *.dmg download, and then click Install Citrix Receiver.
    2. Follow the installation instructions.

Launching IUanyWare applications

After installing Citrix Receiver, configure it to access your favorite IUanyWare applications, or use a browser of your choice to launch applications from the IUanyWare website.

Using Citrix Receiver in Windows

On Windows computers, using Citrix Receiver is the preferred way to launch IUanyWare applications, because it lets you configure a menu of your favorite IUanyWare applications that you can access from the Windows Start screen or Start menu.

The first time using Citrix Receiver, you must configure it to connect to the IUanyWare server:

  1. From the Start screen or Start menu, click Citrix Receiver.
  2. If prompted to "Enter your work email or server address", enter https://storefront.iuanyware.iu.edu, and then click Next.
  3. If the Citrix Receiver custom menu opens, click Log On.
  4. In the "Domain/User" or "Username" field, enter your IU username.
  5. In the "Password" field, enter your IU passphrase. You may be prompted to log in twice. If you're working from a computer you own and use exclusively, you may check Remember my password.
  6. Click Log On.
  7. By default, you'll land on your FAVORITES tab. Select the DESKTOPS or APPS tab and click the icon you wish to launch.

    Adding favorites

    Note:
    If you've added favorites in the old storefront, you'll need to re-add them in the new storefront.

    To add a favorite in the new storefront:

    1. On the DESKTOPS or APPS tab, locate an application you'd like to place in your favorites.
    2. Click Details. A new window will appear.
    3. Select Add to Favorites.

    Removing favorites

    To remove an application from your favorites:

    1. Click the FAVORITES tab, and locate the application you'd like to remove from your favorites.
    2. Click Details. A new window will appear.
    3. Click Remove.

Once installation and setup are complete, you can click the software icons in Citrix Receiver or in the custom menu in Windows to launch IUanyWare virtualized applications and use them as if they were installed on your computer.

Note:

Only applications and desktops listed in your Favorites will appear in your local client's Start menu or Windows search.

If you have the same application installed on your computer, to launch the IUanyWare virtualized version, you must click the software icon you added to your custom menu (or, open Citrix Receiver and click the icon there). If you click a software icon or desktop shortcut associated with a locally installed application, or double-click a local file associated with that application, the locally installed instance will launch instead of the virtualized (IUanyWare) application.

Searching in IUanyWare in Windows

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

Using Citrix Receiver in OS X/macOS

The first time using Citrix Receiver, you must configure it to connect to the IUanyWare server:

  1. Open Citrix Receiver.
  2. When prompted for a work email or server address, enter https://storefront.iuanyware.iu.edu.
  3. When prompted to log in, enter your IU username and passphrase.
  4. By default, you'll land on your FAVORITES tab. Select the DESKTOPS or APPS tab and click the icon you wish to launch.

    Adding favorites

    Note:
    If you've added favorites in the old storefront, you'll need to re-add them in the new storefront.

    To add a favorite in the new storefront:

    1. On the DESKTOPS or APPS tab, locate an application you'd like to place in your favorites.
    2. Click Details. A new window will appear.
    3. Select Add to Favorites.

    Removing favorites

    To remove an application from your favorites:

    1. Click the FAVORITES tab, and locate the application you'd like to remove from your favorites.
    2. Click Details. A new window will appear.
    3. Click Remove.

Once installation and setup are complete, you can click the software icons in Citrix Receiver to launch IUanyWare virtualized applications and use them as if they were installed on your computer.

Searching in IUanyWare in OS X/macOS

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

Using a web browser

To launch IUanyWare applications from your browser:

  1. Log into IUanyWare.
  2. On the IUanyWare menu page, software is organized by category in folders and subfolders. Click folders to open them and browse their contents; click software icons to launch virtualized applications. For example, to launch Microsoft Word 2013, open the Office Tools folder and the Microsoft Office 2013 subfolder, and then click the Microsoft Word 2013 icon.

When you're finished with your application, close it the same way you close the desktop version.

Note:
For some browser versions, to avoid having to approve each launch of an IUanyWare application, you can add https://iuanyware.iu.edu/ to your trusted sites list (for instructions, check your browser's help documentation). You may also use https://storefront.iuanyware.iu.edu in the browser.

Searching in IUanyWare in a web browser

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

iPhone, iPad, and iPod touch

To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • Currently, Citrix Receiver for iOS does not recognize passphrases exceeding 32 characters in length.
  • Your device should be running iOS 4.2 or later.

To install and configure Citrix Receiver on your iOS device:

  1. Search the Apple App Store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it, and then tap Add Account.
  3. In the "Address" field, enter https://storefront.iuanyware.iu.edu/, and then tap Next.
  4. Enter your IU username and passphrase; for the domain, enter ads. If present, check enter manually. Then, tap Log in.

Once you're logged in, you'll land on the APPS tab in the account (IUAnyWareSF) you added. From here, browse the software category folders to find your desired applications. Tap the corresponding + (plus sign) to add an application to your FAVORITES tab. Tap a software icon (on the APPS or FAVORITES tab) to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.

Searching in IUanyWare on your iOS device

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

Android devices

To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • These instructions are for Citrix Receiver version 3.6.3. Depending on the version of Android your device is running, you may not be prompted for all parameters. For best results, perform a manual setup.
  • If Citrix Receiver is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account (typically, long-pressing the account name will give you the option to delete it).

To install and configure Citrix Receiver on your Android device:

  1. Search the Google Play store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it.
  3. On the Welcome screen, tap Add Account.
  4. For "Address", enter https://storefront.iuanyware.iu.edu.
  5. If prompted, accept the server certificate.
  6. Enter your IU username and passphrase.
  7. In the "Domain" field, enter ads.iu.edu.
  8. Tap Add.

Once installation and setup are complete, in Citrix Receiver, tap the site you added, enter your IU passphrase, and then tap Log On to access and use available IUanyWare apps. By default, you'll land on your FAVORITES tab. To search for other apps or desktops, select the menu bar at the top left and tap DESKTOPS or APPS.

Searching in IUanyWare on your Android device

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

BlackBerry devices

To access and use IUanyWare applications on your BlackBerry device, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • For smartphones, make sure your device is running BlackBerry OS 4.6 or later.
  • For PlayBooks, make sure your device is running PlayBook OS 1.0.7 or later.

To install and configure Citrix Receiver on your BlackBerry device:

  1. Search the BlackBerry App World store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it.
  3. On a smartphone, select Log On.

    On a PlayBook, tap Settings, and then Add Account.

  4. For the domain, enter ads.
  5. For the server address, enter https://storefront.iuanyware.iu.edu.
  6. Enter a description (e.g., IUanyWare), or keep the default.
  7. Enter your IU username and passphrase.
  8. On a smartphone:
    • Select Use Citrix Access Gateway.
    • For "Gateway Type", select Enterprise Edition.
    • For "Gateway Authentication", select Domain Only.

    On a PlayBook, for "Options", select Domain Only.

  9. Save the configuration.
  10. On a smartphone, tap Add.

    On a PlayBook, tap Log On.

  11. If your device asks whether to allow certain features before granting access, select Allow.

Once installation and setup are complete, in Citrix Receiver, tap the description you entered above to access and use available IUanyWare apps.

Searching in IUanyWare on your BlackBerry device

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

Windows tablets and smartphones

To access and use IUanyWare apps on your Windows mobile device, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • These instructions are for Microsoft Surface/Surface 2 tablets, and any ARM-based mobile devices running Windows RT or Windows Phone (see Versions and upgrades in About Windows 8.x at IU).
  • Although the Citrix Receiver app will run in Windows 8.x, it is not as full-featured as the Citrix Receiver application described in the Windows and OS X section above.

To install and configure Citrix Receiver on your Windows mobile device:

  1. Search the Windows Store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, from the Start screen, tap Citrix Receiver to launch it.
  3. When prompted to "Enter your work e-mail or server address", enter https://storefront.iuanyware.iu.edu, and then tap Next.
  4. When prompted, enter your IU username and passphrase, and then tap Log on.
  5. On the right side of the screen, in the "Domain\User" field, enter the following (replace username with your IU username):
      ads\username
  6. In the "Password" field, enter your IU passphrase, choose whether to have the app remember your password, and then tap Log On.
  7. When prompted to add apps, in the bottom right corner, tap + Apps.
  8. One at a time, select the IUanyWare apps you expect to use frequently. They will appear on Citrix Receiver's main screen each time you log into IUanyWare.
  9. When you are finished, at the top left, tap the back arrow to return to your default My Appsscreen.

Once installation and setup are complete:

  • Access your IUanyWare apps from the My Apps screen in Citrix Receiver. To launch an app, tap its icon.
  • To remove an app from the My Apps screen, flick the upper corner of the app icon (or right-click if you're using a mouse); a checkmark will appear in the corner. Then, at the bottom left, tap - Remove.
  • To add additional apps, swipe the screen background from the top or bottom edge toward the center (or right-click the background if you're using a mouse). At the bottom right, select + Apps, and then repeat the steps above.

Searching in IUanyWare on your Windows mobile device

The FAVORITES, DESKTOP, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOP tab yields no results, IUanyWare will suggest searching Apps:

Screenshot of IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the Apps.

Chrome OS devices

On Chrome OS devices (i.e., Chromebooks), use the Chrome browser to launch IUanyWare applications from the Citrix Receiver web application:

  1. Go to https://storefront.iuanyware.iu.edu.
  2. Log in with your IU username and passphrase.
  3. In the Citrix Receiver web applications, you will land on the DESKTOPS screen by default. To access available IUanyWare apps, at the bottom of the screen, tap APPS.
  4. To add apps to your APPS screen, at the bottom right, tap + Apps.
  5. One at a time, select the apps you expect to use frequently; the apps you select will appear on your APPS screen each time you log in.

Once your APPS screen is set up, click an application's icon to launch the virtualized application.

This is document bclt in the Knowledge Base.
Last modified on 2017-05-12 00:17:16.

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