Set up and use IUanyWare

Note:
For Linux instructions, see Use IUanyWare in Linux.

Follow the instructions below to use Citrix Workspace app with IUanyWare, as recommended by UITS. If you prefer to use the light version, see Access and use IUanyWare with Citrix Receiver for Web.

Important:
All IUanyWare logins require Two-Step Login (Duo), though they do not go through CAS. For IUanyWare status updates, visit status.iu.edu.

For help with IUanyWare, contact your campus Support Center, or search this Knowledge Base.

On this page:


Windows and macOS

Install Citrix Workspace app

Windows

Notes:
  • Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
  • Your computer should be running Windows 7 or later.
  • Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.

    On January 12, 2016, Microsoft ended support for Internet Explorer versions prior to version 11. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11.

  • The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

  1. Go to receiver.citrix.com.
  2. The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
  3. Your download will automatically launch; click the installer to run it.
  4. Leave Enable Single Sign-on unchecked.
  5. Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

macOS

Notes:
  • Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
  • Your computer should be running macOS 10.9 or later.
  • Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
  • The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

  1. Go to receiver.citrix.com.
  2. The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
  3. A new Citrix page will open. Double-click the *.dmg download, and then click Install Citrix Receiver.
  4. Follow the installation instructions.
  5. Proceed to Launch IUanyWare applications, below.

Launch IUanyWare applications

To launch an application or desktop in IUanyWare:

  1. In your browser, navigate to iuanyware.iu.edu/, and click Log in.
  2. On the login screen, enter your IU username and passphrase, and then click Log On.
  3. On the Duo screen, complete a Two-Step Login using the Duo option of your choice, as usual. For more, see Get started with Two-Step Login (Duo) at IU.
  4. On the "Welcome" screen:
    • If you have Citrix Workspace app installed, click Detect Receiver.
    • If you don't have the app and don't want to install it, click Use light version.
  5. When the storefront appears, select the DESKTOPS or APPS tab.
  6. Click the icon of the desktop or app you wish to launch.
  7. At any time, including when launching applications, you may be prompted to select Open Citrix Receiver Launcher. Click remember my choice for Citrix Receiver Launcher to avoid being prompted each time.

Switch between Citrix Workspace app and web Receiver

You can switch between using Citrix Workspace app and the web Receiver (the "light version").

  1. Click the drop-down menu next to your name.
  2. Click Change Receiver.
    • Select Detect Receiver to use Citrix Workspace app, installed on your machine.
    • Select Use light version to use the HTML5 version of the Receiver.

Add or remove favorites

To add a favorite in IUanyWare:

  1. On the DESKTOPS or APPS tab, locate an application you'd like to place in your favorites.
  2. Click Details. A new window will appear.
  3. Select Add To Favorites.
Note:
If you previously added favorites in the old IUanyWare interface, you'll need to re-add them in the new interface.

To remove an application from your favorites:

  1. Click the FAVORITES tab, and locate the application you'd like to remove from your favorites.
  2. Click Details. A new window will appear.
  3. Click Remove.

The FAVORITES, DESKTOPS, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOPS tab yields no results, IUanyWare will suggest searching Apps:

IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the APPS tab.

iPhone, iPad, and iPod touch

To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Workspace app.

Note:
  • Currently, Citrix Workspace app for iOS does not recognize passphrases exceeding 32 characters in length.
  • Your device should be running iOS 4.2 or later.

To install and configure Citrix Workspace app on your iOS device:

  1. Search the Apple App Store for "Citrix Workspace" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Workspace to launch it, and then tap Add Account.
  3. In the "Address" field, enter https://storefront.iuanyware.iu.edu/, and then tap Next.
  4. Enter your IU username and passphrase; for the domain, enter ads. If present, check enter manually. Then, tap Log in.

Once you're logged in, you'll see your list of favorites on the main screen. Click + (plus sign) to the right of the window to see a list of available applications and desktops. From here, browse the software category folders to find your desired applications. Tap the corresponding + (plus sign) to add an application to your list of favorites on the main screen. Tap a software icon to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.

Search in IUanyWare on your iOS device

There is one search field for the iOS Citrix Workspace app. To get to the search field, click + (plus sign) to the right of the window; the search field is at the very top of the panel that opens.

Android devices

To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Workspace app.

Note:
  • Depending on the version of Android your device is running, you may not be prompted for all parameters. For best results, perform a manual setup.
  • If Citrix Workspace app is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account (typically, long-pressing the account name will give you the option to delete it).

To install and configure Citrix Workspace app on your Android device:

  1. Search the Google Play store for "Citrix Workspace" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it.
  3. On the Welcome screen, tap Get Started.
  4. For "Address", enter https://storefront.iuanyware.iu.edu.
  5. If prompted, accept the server certificate.
  6. Enter your IU username and passphrase.
  7. In the "Domain" field, if prompted, enter ads.iu.edu.
  8. Tap Sign on and complete a Two-Step Login using the Duo option of your choice. For more, see Get started with Two-Step Login (Duo) at IU.

Once installation and setup are complete, in Citrix Workspace app, tap the site you added, enter your IU passphrase, and then tap Log On to access and use available IUanyWare apps. By default, you'll land on your FAVORITES tab. To search for other apps or desktops, select the menu bar at the top left and tap DESKTOPS or APPS.

Search in IUanyWare on your Android device

There is one search field for the Android Citrix Workspace app. Click the search icon at the upper right to search all available applications and desktops.

BlackBerry devices

To access and use IUanyWare applications on your BlackBerry device, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • For smartphones, make sure your device is running BlackBerry OS 4.6 or later.
  • For PlayBooks, make sure your device is running PlayBook OS 1.0.7 or later.

To install and configure Citrix Receiver on your BlackBerry device:

  1. Search the BlackBerry App World store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it.
  3. On a smartphone, select Log On.

    On a PlayBook, tap Settings, and then Add Account.

  4. For the domain, enter ads.
  5. For the server address, enter https://storefront.iuanyware.iu.edu.
  6. Enter a description (e.g., IUanyWare), or keep the default.
  7. Enter your IU username and passphrase.
  8. On a smartphone:
    • Select Use Citrix Access Gateway.
    • For "Gateway Type", select Enterprise Edition.
    • For "Gateway Authentication", select Domain Only.

    On a PlayBook, for "Options", select Domain Only.

  9. Save the configuration.
  10. On a smartphone, tap Add.

    On a PlayBook, tap Log On.

  11. If your device asks whether to allow certain features before granting access, select Allow.

Once installation and setup are complete, in Citrix Receiver, tap the description you entered above to access and use available IUanyWare apps.

Search in IUanyWare on your BlackBerry device

The FAVORITES, DESKTOPS, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOPS tab yields no results, IUanyWare will suggest searching Apps:

IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the APPS tab.

Windows tablets and smartphones

To access and use IUanyWare apps on your Windows mobile device, you must first install and configure the currently supported version of Citrix Workspace app.

Note:
  • These instructions are for Microsoft Surface/Surface 2 tablets, and any ARM-based mobile devices running Windows RT or Windows Phone (see Versions and upgrades in About Windows 8.x at IU).
  • Although Citrix Workspace app will run in Windows 8.x, it is not as full-featured as the version described in the Windows and OS X section above.

To install and configure Citrix Workspace app on your Windows mobile device:

  1. Search the Windows Store for "Citrix Workspace" to find the appropriate app, and then install it.
  2. Once the app is installed, from the Start screen, tap Workspace to launch it.
  3. When prompted to "Enter your work e-mail or server address", enter https://storefront.iuanyware.iu.edu, and then tap Next.
  4. When prompted, enter your IU username and passphrase, and then tap Log on.
  5. On the right side of the screen, in the "Domain\User" field, enter the following (replace username with your IU username):
      ads\username
  6. In the "Password" field, enter your IU passphrase, choose whether to have the app remember your password, and then tap Log On.
  7. When prompted to add apps, in the bottom right corner, tap + Apps.
  8. One at a time, select the IUanyWare apps you expect to use frequently. They will appear on Citrix Receiver's main screen each time you log into IUanyWare.
  9. When you are finished, at the top left, tap the back arrow to return to your default My Appsscreen.

Once installation and setup are complete:

  • Access your IUanyWare apps from the My Apps screen in the app. To launch an application, tap its icon.
  • To remove an application from the My Apps screen, flick the upper corner of the app icon (or right-click if you're using a mouse); a checkmark will appear in the corner. Then, at the bottom left, tap - Remove.
  • To add additional apps, swipe the screen background from the top or bottom edge toward the center (or right-click the background if you're using a mouse). At the bottom right, select + Apps, and then repeat the steps above.

Search in IUanyWare on your Windows mobile device

The FAVORITES, DESKTOPS, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOPS tab yields no results, IUanyWare will suggest searching Apps:

IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the APPS tab.

Chrome OS devices

On Chrome OS devices (such as Chromebooks):

  1. Go to the Web Store and search for "Citrix Workspace". Make sure to select the app offered by Citrix, and install it. Once it's installed, open the app.
  2. A notice that reads "Citrix Receiver is now Citrix Workspace app" will appear on your screen. Click Got it.
  3. In the "Account URL" field, type https://storefront.iuanyware.iu.edu, and then click Connect:.
  4. Under "Please log on to IUAnyWare", log in with your IU username and passphrase, and then complete a Two-Step Login using the Duo option of your choice. For more, see Get started with Two-Step Login (Duo) at IU.
  5. You will land on your FAVORITES tab. Click the APPS or DESKTOPS tab to see other published options.

Add or remove favorites on your Chrome OS device

To add a favorite in IUanyWare:

  1. On the DESKTOPS or APPS tab, locate an application you'd like to place in your favorites.
  2. Click Details. A new window will appear.
  3. Select Add To Favorites.
Note:
If you previously added favorites in the old IUanyWare interface, you'll need to re-add them in the new interface.

To remove an application from your favorites:

  1. Click the FAVORITES tab, and locate the application you'd like to remove from your favorites.
  2. Click Details. A new window will appear.
  3. Click Remove.

Search in IUanyWare on your Chrome OS device

The FAVORITES, DESKTOPS, and APPS tabs each have their own search bar. Each of those search bars will only search the applications available in that particular tab. If your search in the FAVORITES or DESKTOPS tab yields no results, IUanyWare will suggest searching Apps:

IUanyWare search tool suggesting that you search in Apps

If you choose that option, IUanyWare will use the same keywords to search the APPS tab.

This is document bclt in the Knowledge Base.
Last modified on 2018-11-28 11:54:04.

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