Set up and use IUanyWare

On this page:

Overview
Windows and macOS
iPhone, iPad, and iPod touch
Android devices
Chrome OS devices

Overview

Note:

For Linux instructions, see Use IUanyWare in Linux.

Follow the instructions below to use Citrix Workspace app with IUanyWare, as recommended by UITS. If you prefer to use the light version, see Access and Use IUanyWare with Citrix Workspace app for Web.

For help with IUanyWare, contact your campus Support Center, or search this Knowledge Base.

Windows and macOS

Install Citrix Workspace app

Windows

Notes:

Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
Your computer should be running Windows 10 or Windows 11.
Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

Go to Citrix Workspace app for Windows.
Make sure your device's OS is compatible with the app, and then download the installer.
Select the installer to run it.
Leave Enable Single Sign-on unchecked.
Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

macOS

Notes:

Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
For supported versions of macOS, see Prerequisites to install Citrix Workspace app.
Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

Go to Citrix Workspace App for Mac.
- For Macs with Apple silicon (M1 and M2 chip), download the app from Citrix Workspace App for macOS - Native support for Mac with Apple Silicon (M1 and M2 Series).
The site will auto-detect your operating system, and provide a link to download the appropriate installer. Select the link to download the installer.
A new Citrix page will open. Double-click the *.dmg download, and then click to install Citrix.
Follow the installation instructions.
Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

Launch IUanyWare applications

To launch an application or desktop in IUanyWare:

Log into IUanyWare.
If prompted, including when launching applications, select Open Citrix Workspace Launcher. Select remember my choice for Citrix Workspace Launcher to avoid being prompted each time.
If prompted, select Always allow storefront.iuanyware.iu.edu to open links of this type in the associated app. Select Open Citrix Workspace Launcher.
On the "Welcome" screen:
- If you have Citrix Workspace app installed, select Detect Receiver.
  - In some cases, after you select Detect Receiver, you may need to select Already installed.
- If you don't have the app and don't want to install it, select Use light version.
You'll land on your HOME tab, from which you can access your favorites.
Select the APPS or DESKTOPS tab, and then select the icon of the desktop or app you wish to launch.

Switch between Citrix Workspace app (on local device) and the Workspace app for Web

You can switch between using your machine's Citrix Workspace app and the Workspace app for Web (the "light version").

At the top right, select the gear icon, and then choose Account Settings.
Select Change Citrix Workspace app.
- To use the Citrix Workspace app installed on your machine, select Detect Citrix Workspace app.
- To use Citrix Workspace app for Web, select Use light version.

Add or remove favorites

To add a favorite in IUanyWare:

On the APPS or DESKTOPS tab, locate an application you'd like to place in your favorites.
Select the star at the top left.

To remove an application or desktop from your favorites:

On the HOME tab, locate the application or desktop you'd like to remove from your favorites.
Select the star at the top left.

Search in IUanyWare

To search for anything in IUanyWare, select the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.

iPhone, iPad, and iPod touch

To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Workspace app.

To view a list of supported iOS versions, see Citrix Workspace app for iOS.

To install and configure Citrix Workspace app on your iOS device:

Search the Apple App Store for "Citrix Workspace" to find the appropriate app, and then install it.
Once the app is installed, tap Workspace to launch it, and then tap Get Started.
In the "Address" field, enter https://sf.iuanyware.iu.edu/Citrix/IUAnyWareCAS/discovery. Tap Next.
Enter your IU username and passphrase.

Once you're logged in, you'll see your list of favorites on the main screen. Select + (the plus sign) to the left of the window to see a list of available applications and desktops.

If you do not see a list of apps and desktops:

Close and then relaunch the Workspace app.
Select the gear icon at the top right, and choose Manage Account.
Under "Select your account", select the option connected to your username.
Select + (the plus sign) again to see a list of available apps and desktops.

From here, use the search bar to find your desired applications. Tap the corresponding + (plus sign) to add an application to your list of favorites on the main screen. Tap a software icon to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.

Android devices

To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Workspace app.

Note:

If Citrix Workspace app is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account.

To install and configure Citrix Workspace app on your Android device:

Search the Google Play store for "Citrix Workspace" to find the appropriate app, and then install it.
Once the app is installed, tap Workspace to launch it.
On the Welcome screen, tap Get Started.
For "Address", enter https://iuanyware.iu.edu.
If prompted, accept the server certificate.
Enter your IU username and passphrase.
In the "Domain" field, if prompted, enter ads.iu.edu.
Tap Sign on and complete a Two-Step Login (Duo).

Once installation and setup are complete, in Citrix Workspace app, tap the site you added, enter your IU passphrase, and then tap Log On to access and use available IUanyWare apps. By default, you'll land on your HOME tab. To search for other apps or desktops, select the menu bar at the top left and tap APPS or DESKTOPS.

Search in IUanyWare on your Android device

There is one search field for the Citrix Workspace app for Android. Select the search icon at the upper right to search all available applications and desktops.

Chrome OS devices

On Chrome OS devices (such as Chromebooks):

Go to the Web Store and search for "Citrix Workspace". Make sure to select the app offered by Citrix Systems Inc, and install it. Once it's installed, open the app.
In the "Store URL" field, type https://iuanyware.iu.edu, and then select Connect:.
Select IUanyWare Login, then log in with your IU username and passphrase, and then complete a Two-Step Login (Duo).
You will land on your HOME tab. Select the APPS or DESKTOPS tab to see other published options.

Add or remove favorites on your Chrome OS device