How do I set up and use IUanyWare?

Follow these instructions to access IUanyWare from various devices.

For help with IUanyWare, contact your campus Support Center, or search this Knowledge Base.

On this page:


Windows and OS X

To access and use IUanyWare virtualized applications on a computer running Windows or OS X, you must first download and install the default version of Citrix Receiver. After installing Citrix Receiver, you can configure it to connect to the IUanyWare server, and then use it to launch the available virtualized applications. Alternatively, you can use your favorite web browser to access the IUanyWare website, and then launch the virtualized applications from there.

Installing Citrix Receiver

Note:
  • Follow these instructions to download and install the latest supported version of Citrix Receiver. UITS does not support the use of any other version.
  • Your computer should be running Windows Vista or later, or OS X 10.6 or later.
  • When installing Citrix Receiver, use Internet Explorer (Windows) or Safari (OS X). After the installation is complete, use the browser of your choice to launch IUanyWare software.
  • The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Receiver:

  1. Go to https://iuanyware.iu.edu, and then log in with your IU Network ID.
  2. The first time you visit the site, you will be prompted to "Click Install to access your applications." Make sure I agree with the Citrix license agreement is selected (if visible), and then click Install.
  3. You will be redirected to the Citrix Receiver website; the site will determine your computer's operating system, and provide a link for downloading the appropriate installer. Click the link to download the installer.
  4. If you see "Confirm installation is complete", click OK.
  5. If you see "A website wants to open web content using this program on your computer", select the Do not show me the warning for this program again options, and then click Allow.
  6. If an instruction box appears in your browser, follow the instructions, and then select Skip to log on. You'll be redirected to the IUanyWare main menu, where you will see folders containing available IUanyWare applications.

Launching IUanyWare applications

After installing Citrix Receiver, configure it to access your favorite IUanyWare applications, or use your favorite browser to launch applications from the IUanyWare website.

On Windows computers, using Citrix Receiver is the preferred way to launch IUanyWare applications, because it lets you configure a menu of your favorite IUanyWare applications that you can access from the Windows Start screen or Start menu.

  • Using Citrix Receiver in Windows: The first time using Citrix Receiver, you must configure it to connect to the IUanyWare server:
    1. From the Start screen or Start menu, click Citrix Receiver.
    2. When prompted to "Enter your work email or server address", enter https://storefront.iuanyware.iu.edu, and then click Next.
    3. When the Citrix Receiver custom menu opens, click Log On.
    4. In the "Domain/User" field, enter the following (replace username with your IU Network ID username):
        ads.iu.edu\username
    5. In the "Password" field, enter your IU Network ID passphrase. If you're working from a computer you own and use exclusively, you may check Remember my password.
    6. Click Log On.
    7. To configure a custom IUanyWare menu, in Citrix Receiver, click Add Apps, and then browse the software category folders to find your desired applications. Clicking the software icons will copy them to your custom menu.

    Once installation and setup are complete, you can click the software icons in Citrix Receiver or in the custom menu in Windows to launch IUanyWare virtualized applications and use them as if they were installed on your computer.

    Note:
    If you have the same application installed on your computer, to launch the IUanyWare virtualized version, you must click the software icon you added to your custom menu (or, open Citrix Receiver and click the icon there). If you click a software icon or desktop shortcut associated with a locally installed application, or a double-click a local file associated with that application, the locally installed instance will launch instead of the virtualized (IUanyWare) application.
  • Using Citrix Receiver in OS X: The first time using Citrix Receiver, you must configure it to connect to the IUanyWare server:
    1. Open Citrix Receiver.
    2. When prompted for a work email or server address, enter https://storefront.iuanyware.iu.edu.
    3. When prompted to log in, enter the following (replace username with your IU Network ID username):
        ads.iu.edu\username

      Then, enter your Network ID passphrase.

    4. Click the + (plus sign) icon to add applications to Citrix Receiver.

    Once installation and setup are complete, you can click the software icons in Citrix Receiver to launch IUanyWare virtualized applications and use them as if they were installed on your computer.

  • Using a web browser: To launch IUanyWare applications from your browser:
    1. Log into IUanyWare.
    2. On the IUanyWare menu page, software is organized by category in folders and subfolders. Click folders to open them and browse their contents; click software icons to launch virtualized applications. For example, to launch Microsoft Word 2013, open the Office Tools folder and the Microsoft Office 2013 subfolder, and then click the Microsoft Word 2013 icon.

    When you're finished with your application, close it the same way you close the desktop version.

    Note:
    For some browser versions, to avoid having to approve each launch of an IUanyWare application, you can add https://iuanyware.iu.edu/ to your trusted sites list (for instructions, check your browser's help documentation).

iPhone, iPad, and iPod touch

To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • Currently, Citrix Receiver for iOS does not recognize passphrases exceeding 32 characters in length.
  • Your device should be running iOS 4.2 or later.

To install and configure Citrix Receiver on your iOS device:

  1. Search the Apple App Store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it, and then tap Add Account.
  3. In the "Address" field, enter https://storefront.iuanyware.iu.edu/, and then tap Next.
  4. Enter your IU Network ID username and passphrase; for the domain, enter ads. Then, tap Log in.

Once you're logged in, you'll land on the Apps tab in the account (IUAnyWareSF) you added. From here, browse the software category folders to find your desired applications. Tap the corresponding + (plus sign) to add an application to your Favorites tab. Tap a software icon (on the Apps or Favorites tab) to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.

Android devices

To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • These instructions are for Citrix Receiver version 3.6.3. Depending on the version of Android your device is running, you may not be prompted for all parameters. For best results, perform a manual setup.
  • If Citrix Receiver is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account (typically, long-pressing the account name will give you the option to delete it).

To install and configure Citrix Receiver on your Android device:

  1. Search the Google Play store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it.
  3. On the Welcome screen, tap Add Account.
  4. For "Address", enter https://storefront.iuanyware.iu.edu.
  5. If prompted, accept the server certificate.
  6. Enter your IU Network ID username and passphrase.
  7. In the "Domain" field, enter ads.iu.edu.
  8. Tap Add.

Once installation and setup are complete, in Citrix Receiver, tap the site you added, enter your IU Network ID passphrase, and then tap Log On to access and use available IUanyWare apps.

BlackBerry devices

To access and use IUanyWare applications on your BlackBerry device, you must first install and configure the currently supported version of Citrix Receiver.

Note:
  • For smartphones, make sure your device is running BlackBerry OS 4.6 or later.
  • For PlayBooks, make sure your device is running PlayBook OS 1.0.7 or later.

To install and configure Citrix Receiver on your BlackBerry device:

  1. Search the BlackBerry App World store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, tap Citrix Receiver to launch it.
  3. On a smartphone, select Log On.

    On a PlayBook, tap Settings, and then Add Account.

  4. For the domain, enter ads.
  5. For the server address, enter https://storefront.iuanyware.iu.edu.
  6. Enter a description (e.g., IUanyWare), or keep the default.
  7. Enter your IU Network ID username and passphrase.
  8. On a smartphone:
    • Select Use Citrix Access Gateway.
    • For "Gateway Type", select Enterprise Edition.
    • For "Gateway Authentication", select Domain Only.

    On a PlayBook, for "Options", select Domain Only.

  9. Save the configuration.
  10. On a smartphone, tap Add.

    On a PlayBook, tap Log On.

  11. If your device asks whether to allow certain features before granting access, select Allow.

Once installation and setup are complete, in Citrix Receiver, tap the description you entered above to access and use available IUanyWare apps.

Windows tablets and smartphones

To access and use IUanyWare apps on your Windows mobile device, you must first install and configure the currently supported version of Citrix Receiver.

Note:

To install and configure Citrix Receiver on your Windows mobile device:

  1. Search the Windows Store for "Citrix Receiver" to find the appropriate app, and then install it.
  2. Once the app is installed, from the Start screen, tap Citrix Receiver to launch it.
  3. When prompted to "Enter your work e-mail or server address", enter https://storefront.iuanyware.iu.edu, and then tap Next.
  4. When prompted, enter your IU Network ID username and passphrase, and then tap Log on.
  5. On the right side of the screen, in the "Domain\User" field, enter the following (replace username with your IU Network ID username):
      ads\username
  6. In the "Password" field, enter your IU Network ID passphrase, choose whether to have the app remember your password, and then tap Log On.
  7. When prompted to add apps, in the bottom right corner, tap + Apps.
  8. One at a time, select the IUanyWare apps you expect to use frequently. They will appear on Citrix Receiver's main screen each time you log into IUanyWare.
  9. When you are finished, in the top left corner of the screen, tap the back arrow to return to your default My Appsscreen.

Once installation and setup are complete:

  • Access your IUanyWare apps from the My Apps screen in Citrix Receiver. To launch an app, tap its icon.
  • To remove an app from the My Apps screen, flick the upper corner of the app icon (or right-click if you're using a mouse); a checkmark will appear in the corner. Then, in the bottom left corner of the screen, tap - Remove.
  • To add additional apps, swipe the screen background from the top or bottom edge toward the center (or right-click the background if you're using a mouse). In the bottom right corner, select + Apps, and then repeat the steps above.

Chrome OS devices

On Chrome OS devices (i.e., Chromebooks), use the Chrome browser to launch IUanyWare applications from the Citrix Receiver web application:

  1. Go to https://storefront.iuanyware.iu.edu.
  2. Log in with your IU Network ID username and passphrase.
  3. In the Citrix Receiver web applications, you will land on the Desktops screen by default. To access available IUanyWare apps, at the bottom of the screen, tap Apps.
  4. To add apps to your Apps screen, in the bottom right corner, tap + Apps.
  5. One at a time, select the apps you expect to use frequently; the apps you select will appear on your App screen each time you log in.

Once your App screen is set up, click an application's icon to launch the virtualized application.

This is document bclt in the Knowledge Base.
Last modified on 2015-06-19.

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