ARCHIVED: Connect to the IU wireless network with Windows 10 Mobile or Windows Phone 8.1 or 8

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.
Important:
Windows 10 Mobile is no longer receiving security updates from Microsoft as of December 10, 2019. Microsoft has ended support for Windows Phone and recommends moving to a supported Android or iOS device. For details, see Windows 10 Mobile End of Support: FAQ.
Note:
eduroam is replacing IU Secure as the default wireless network for students, faculty, staff, and affiliates on all IU campuses, and you can use it now. UITS will retire IU Secure in the fall of 2020.

To configure your device to connect to eduroam or IU Secure:

  1. Tap Settings.
  2. In Windows 10 Mobile, tap Network and Wireless, then Wi-Fi. In Windows Phone 8.1 or 8, tap Wi-Fi.
  3. Tap the network name (eduroam or IU Secure).
  4. Sign in with your primary IU email address for eduroam, or your IU username for IU Secure, and your IU passphrase.
Important:
  • If you can't connect to the wireless network, make sure that you are using your primary IU email address (for eduroam) or your IU username (for IU Secure). UITS testing has revealed that invalid logins are a prime reason people have trouble connecting. If you suspect that you entered your information incorrectly, try forgetting and re-adding the network.
  • When you try to connect for the first time, you may be prompted to accept a new security certificate. Verify that the certificate is issued by "InCommon RSA Certification Authority", and click OK or Connect. If you continue to experience issues, see About the IU wireless certificate for eduroam and IU Secure.
  • Be sure your device has the latest updates to its wireless software.
  • If your device does not support WPA2 Enterprise, you will be unable to connect.
  • For help, contact your campus Support Center.

This is document atcn in the Knowledge Base.
Last modified on 2020-02-18 11:03:20.

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For help or to comment, email the UITS Support Center.