Connecting to the IU SSL VPN with Pulse Secure on an iOS device

As of February 2, 2017, connecting to IU's SSL VPN (Pulse Secure or Network Connect) requires Two-Step Login (Duo) for everyone at IU, regardless of your university status. For connection instructions, see At IU, how can I access a VPN with Two-Step Login (Duo)?

Pulse Secure is the preferred application for VPN connections at IU.

Pulse Secure is available for iOS from the App Store. You can search for it, or go directly to Pulse Secure on the App Store in Safari on your iOS device to install it.

To use Pulse Secure on your iOS device, you need iOS 6.1.3 or later. To check the version of your iPhone, iPad, or iPod touch, from Settings, select General > About, and look under "Version". Newer versions of Pulse Secure have higher iOS requirements, but the App Store will allow you to download and install an older version that will work on your device, as long as it is running at least 6.1.3.

Initial configuration

The first time you open Pulse Secure, follow the instructions on the screen. It may ask you to enable the app, to accept a license agreement, or to uninstall Junos Pulse (an older VPN client that no longer works at Indiana University). The URL for the IU VPN server is:

For other settings, you may use the defaults.

Connecting and disconnecting

When you connect, enter your IU username and passphrase to authenticate. Once connected, you may switch to other apps and the VPN will remain active. When you want to end it, open Pulse Secure again and tap Disconnect.

If you receive a certificate error when you connect, from Safari on your iOS device, download and install the certificate.

You can connect only one device at a time to IU's SSL VPN. If you try to connect a device while you already have a connection running on another device, you'll see a prompt asking whether you want to maintain the existing connection and cancel the new connection request, or break the existing connection and establish a new connection. Exceptions are provided for group accounts in certain situations.

This is document batd in the Knowledge Base.
Last modified on 2017-01-11 14:42:02.

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