Connect to the IU wireless network using a Chromebook

To configure your Chromebook to connect to eduroam or IU Secure:

  1. On the taskbar, next to the clock, click the wireless indicator icon.
  2. In the menu that appears, click in the network row (you will either see a network indicator icon or the words "No network" on that row).
  3. From the list of available wireless networks, tap the network name (eduroam or IU Secure).
  4. In the "Join Wi-Fi network" dialog box, set up your connection as follows:
    • EAP method: Select PEAP.
    • Phase 2 authentication: Select MSCHAPv2.
    • Server CA certificate: Select Do not check.
    • Identity: Use your primary IU email address for eduroam, or your IU username for IU Secure.
    • Password: Enter your IU passphrase.
    • Anonymous identity: Leave this blank.
  5. Click Connect.
  • If you can't connect to the wireless network, make sure that you are using your primary IU email address (for eduroam) or your IU username (for IU Secure). UITS testing has revealed that invalid logins are a prime reason people have trouble connecting. If you suspect that you entered your information incorrectly, try forgetting and re-adding the network.
  • When you try to connect for the first time, you may be prompted to accept a new security certificate. Verify that the certificate is issued by "InCommon RSA Certification Authority", and click OK or Connect. If you continue to experience issues, see About the IU wireless certificate for eduroam and IU Secure.
  • If you have problems with your initial connection to IU Secure and are using Windows, macOS, or iOS, you can download the IU Secure Setup Wizard, a tool that will create your wireless profile. The tool is also available via IUware (Windows and Mac). The tool will not help with signal or stability issues, and in most cases, following the automatic or manual configuration steps for your device should be sufficient. If you continue to have problems, remove any previous IU Secure profiles; see Remove a configuration profile in iOS or macOS.
  • Be sure your device has the latest updates to its wireless software.
  • If your device does not support WPA2 Enterprise, you will be unable to connect.
  • For help, contact your campus Support Center.

This is document beel in the Knowledge Base.
Last modified on 2019-08-07 12:06:00.

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