About the Adobe Connect retirement

Adobe Connect, Indiana University's web collaboration and conferencing system, will be retired in 2017 and is currently read-only. If you used Adobe Connect, you should take steps to preserve any archived meeting recordings you wish to keep.

Zoom has been selected to replace Adobe Connect and is currently available to all IU students, faculty, and staff. For help getting started with Zoom, see At IU, what is Zoom, and how do I use it?

For more about the results of the Zoom pilot, see the Zoom @ IU Evaluation Report of the Pilot Implemented in 2015-2016.

On this page:


Timeline

The transition from Adobe Connect to Zoom will move through the following phases:

  • Preparation phase (February 1-August 31, 2017): During this period, Adobe Connect was available for web conferencing and collaboration.
  • Read-only phase (September 1-December 28, 2017): In Adobe Connect's read-only phase, you can access and download previously created recordings and content, but cannot conduct live meetings.
  • Connect fully retired (December 29, 2017): Adobe Connect will no longer be available, and you will be unable to log in or retrieve your content.

Suggested actions

Archiving Adobe Connect meeting recordings

UITS is converting all Adobe Connect recordings created after May 1, 2011 to MP4 format so you can download and save them locally or migrate them to IU-supported platforms, such as Kaltura or Box. Recordings are available as soon as they are converted.

If you have meeting recordings on the Adobe Connect server that you want to keep, you'll need to download them before December 28, 2017. For instructions on accessing and migrating your converted recordings, see How do I access and download my converted Adobe Connect recordings?

Note:
If you have recordings on Connect from before May 1, 2011, the Center for Teaching and Learning (CTL) at IUPUI can assist in converting to MP4 files on a first-come, first-served basis. To request assistance, use the Adobe Connect Form.

Exporting Adobe Presenter recordings

If you wish to keep Adobe Presenter files published to the Adobe Connect server, you will need to move them to another location by December 28, 2017.

Note:
UITS is offering a content migration service for faculty who need assistance moving their Presenter content to other platforms. To take advantage of this service, complete the Adobe Presenter Migration Support form.

For help, see:

Getting help

For help with preserving your Adobe Connect or Presenter recordings and transitioning to Zoom:

This is document anxl in the Knowledge Base.
Last modified on 2017-10-10 10:16:00.

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