Help for Two-Step Login (Duo)

Important:
As of February 2, 2017, CAS logins for all IU faculty, staff, student employees, retirees, and affiliates require Two-Step Login (Duo). Others at IU (those with academic no-pay or simply a student role), can opt into the Two-Step security feature. For more, see About using Two-Step Login (Duo) every time I log into CAS.

On this page:


If you see the "Protect Your Indiana University Account" screen

If you log into CAS and see the "Protect Your Indiana University Account" screen, you'll need to enroll a device for Two-Step Login (Duo) before completing your login. For step-by-step instructions, choose the type of device you'd like to enroll:

Note:
If you don't have any of these devices, contact the Support Center.

Getting started with Two-Step Login (Duo)

Managing devices and settings

  • Managing your Two-Step Login (Duo) devices and settings, including instructions for how to:
    • Add a device
    • Remove a device
    • Set or change your default device
    • Set up automatic Push/Call notifications
    • Add a new number for an existing phone
    • Reactivate Duo mobile
    • Remove an account from Duo Mobile

Using the service

Troubleshooting

More

Note:
Your account with Duo through Indiana University will be removed after a year of inactivity.

This is document aluu in the Knowledge Base.
Last modified on 2017-03-01 15:00:30.

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