IU Secure wireless connections: Mac OS X

IU Secure is the wireless network for students, faculty, and staff to access on all campuses. IU Secure uses WPA2 Enterprise (Wi-Fi Protected Access) for authentication and encryption.

  • If you can't connect to the IU Secure wireless network, make sure your IU username and passphrase are correct when you attempt to log in. UITS testing has revealed that invalid logins are a prime reason people have trouble connecting.
  • When you try to connect to IU Secure for the first time, you may be prompted to accept a new security certificate. Verify that the certificate is issued by "InCommon RSA Certification Authority", and click OK or Connect. If you continue to experience issues, see About the IU Secure wireless certificate.
  • If your device does not support WPA2 Enterprise, you will be unable to connect it to IU Secure.
  • For help, contact your campus Support Center.

To configure your Mac OS X device to connect to IU Secure:

  1. From the AirPort menu, select IU Secure.
  2. When prompted, enter your IU username and passphrase.
  3. You should now be connected to the IU Secure SSID; if you are prompted for your credentials again, enter your IU username and passphrase.

If you have problems with your initial connection to IU Secure and are using Windows, Mac OS X, or iOS, at IUB and IUPUI, you can download the IU Secure Setup Wizard, a tool that will create your wireless profile. The tool is also available via IUware (Windows and Mac OS X and iOS). The tool will not help with signal or stability issues, and in most cases, following the automatic or manual configuration steps for your device should be sufficient. If you continue to have problems, remove any previous IU Secure profiles; see In iOS and Mac OS X, how do I remove a configuration profile?

If you still experience problems, contact your campus Support Center.

This is document awxo in the Knowledge Base.
Last modified on 2018-11-28 12:01:56.

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