Use Two-Step Login (Duo) while traveling, or in areas with poor cellular/wireless reception or in airplane mode
Traveling
Before your trip, enroll your mobile device with Duo and install the Duo Mobile app. UITS also recommends that before traveling, you decide which Two-Step Login (Duo) device options you will use and, if possible, enroll two devices, in case your primary device is unavailable (for example, is in another bag, or at your hotel).
For more about managing your devices, see Manage your Two-Step Login (Duo) devices and settings. Also, refer to Two-Step Login (Duo) device recommendations.
- If you plan to travel outside the US, check with your carrier to determine any fees you may incur for data while abroad. If necessary, you can Two-Step using another method (for example, OTP or passcode) while you're away.
- Be familiar with:
Poor connection or in airplane mode
With the Duo Mobile app, you can use passcodes for Two-Step Login (Duo) without needing a network connection. The app will work in airplane mode, in an area without a cellular signal, or even in a location with no Wi-Fi signal. This solution is especially helpful for those with data-plan usage concerns.
Before proceeding, be sure you've enrolled your mobile device with Duo and installed the Duo Mobile app. Then:
- When prompted by IU Login, log in with your IU username and passphrase. Select .
- Select , and then choose .
- Open the Duo Mobile app on your mobile device.
- To reveal your Duo Mobile passcode, to the right of the hidden passcode, select .
- On the Duo authentication screen, type the revealed passcode into the text box field.
- Select .
You can now successfully authenticate to Duo.
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Last modified on 2024-03-15 13:43:39.