Connect to the IU wireless network in iOS (iPhone, iPod touch, or iPad)

Note:
eduroam is replacing IU Secure as the default wireless network for students, faculty, staff, and affiliates on all IU campuses, and you can begin using it now. UITS will retire IU Secure on January 28, 2020.
  • Eduroam: To connect, select eduroam from the list of available wireless networks, and enter your full IU email address (for example, johndoe@iu.edu) and passphrase.
    Notes:
    • If you connect to eduroam at an institution other than an IU campus, you'll need to use the IU VPN to access some resources (such as remote desktop, library resources, and department drives).
    • For troubleshooting tips, see Troubleshoot your eduroam connection.
  • IU Secure: To connect, select IU Secure from the list of available wireless networks, and enter your IU username and passphrase.

If prompted to accept the secure-iu-wireless.cni.iu.edu Client Authentication certificate, verify that the certificate says "InCommon RSA Server CA" under secure-iu-wireless.cni.iu.edu. The certificate will be red and labeled "not verified"; this is normal. Tap Accept.

Once you have accepted the certificate, you will be authenticated to the network, and a check will appear next to the network name on the "Wi-Fi Networks" screen.

After completing these steps, in the future your device should automatically select and connect to the network.

Important:
  • If you can't connect to the wireless network, make sure that you are using your primary IU email address (for eduroam) or your IU username (for IU Secure). UITS testing has revealed that invalid logins are a prime reason people have trouble connecting. If you suspect that you entered your information incorrectly, try forgetting and re-adding the network.
  • When you try to connect for the first time, you may be prompted to accept a new security certificate. Verify that the certificate is issued by "InCommon RSA Certification Authority", and click OK or Connect. If you continue to experience issues, see About the IU wireless certificate for eduroam and IU Secure.
  • If you have problems with your initial connection to IU Secure and are using Windows, macOS, or iOS, you can download the IU Secure Setup Wizard, a tool that will create your wireless profile. The tool is also available via IUware (Windows and Mac). The tool will not help with signal or stability issues, and in most cases, following the automatic or manual configuration steps for your device should be sufficient. If you continue to have problems, remove any previous IU Secure profiles; see Remove a configuration profile in iOS or macOS.
  • If your device does not support WPA2 Enterprise, you will be unable to connect.
  • For help, contact your campus Support Center.

Note:
Before storing personal information in your iOS device, the University Information Security Office strongly recommends configuring a passcode. See Secure your iPhone, iPad, or iPod touch.

This is document axhr in the Knowledge Base.
Last modified on 2019-06-25 13:24:30.

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