IU Secure wireless connections: iOS (iPhone, iPod touch, or iPad)

IU Secure is the wireless network for students, faculty, and staff to access on all campuses. IU Secure uses WPA2 Enterprise (Wi-Fi Protected Access) for authentication and encryption.

Important:
  • If you can't connect to the IU Secure wireless network, make sure your IU username and passphrase are correct when you attempt to log in. UITS testing has revealed that invalid logins are a prime reason people have trouble connecting.
  • When you try to connect to IU Secure for the first time, you may be prompted to accept a new security certificate. Verify that the certificate is issued by "USERTrust RSA Certification Authority", and click OK or Connect. If you continue to experience issues, see About the IU Secure wireless certificate.

    For help, contact your campus Support Center.

Note:
Before storing personal information in your iOS device, the University Information Security Office strongly recommends configuring a passcode. See How can I secure my iPhone, iPad, or iPod touch?

To configure your device manually:

  1. From the main screen, tap Settings, and then tap Wi-Fi.
  2. Under "Choose a Network...", tap IU Secure.
  3. Next to "Username" and "Password", enter your IU credentials. Tap Join.
  4. You will be prompted to accept the secure-iu-wireless.cni.iu.edu Client Authentication certificate. Verify that the certificate says "USERTrust RSA CA" under secure-iu-wireless.cni.iu.edu. The certificate will be red and labeled "not verified"; this is normal. Tap Accept.

    Once you have accepted the certificate, you will be authenticated to the IU Secure network, and a check will appear next to IU Secure on the "Wi-Fi Networks" screen.

After completing these steps, in the future your device should automatically select the IU Secure network.

To watch a video that shows you how to set up your device for use on IU Secure, see How to Connect to IU Secure with Android and iOS on the UITS YouTube channel.

Note:

If you have problems with your initial connection to IU Secure and are using Windows, Mac OS X, or iOS, at IUB and IUPUI, you can download the IU Secure Setup Wizard, a tool that will create your wireless profile. The tool is also available via IUware (Windows and Mac OS X and iOS). The tool will not help with signal or stability issues, and in most cases, following the automatic or manual configuration steps for your device should be sufficient. If you continue to have problems, remove any previous IU Secure profiles; see In iOS and Mac OS X, how do I remove a configuration profile?

If you still experience problems, contact your campus Support Center.

This is document axhr in the Knowledge Base.
Last modified on 2017-08-08 13:11:59.

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